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From Jing Bai <>
Subject Re: Symphony documentation for AOO?
Date Fri, 17 Feb 2012 06:16:12 GMT
Greetings, I am Betsy Bai who leads the ID team in IBM Symphony team.
Actually, it is not like that. "The product teams at IBM don't do their own
Symphony has its own documentation in three forms. First is the product
help that is one of the plugin that embedded in the product. In Symphony,
simply click Help > Help Content, the help would be launch in the IEHS. The
second one is the infomation center that are available on the internet: for
Symphony, 1.1 and 1.2. Starting from Symphony 1.3, all the help information
is available on Symphony wiki:, WIKI
help is collabrative and can be edited and commented by others.

Since the Symphony 3.0 product is based on OpenOffice 3.0, actually the
help content base is also based on OpenOffice 3.0. We converted the help
files from *.xhp to *.dita, customize the help to be consistent with the UI
and generated the Eclipse help plugins. So there are no too many content
differences between Symphony 3.0.1 help and AOO3.4, only the format and
help console is different.

After discussed with Erik Ma, for AOO4.0, considering the tight schedule,
we would like to contribute all the new and changed help files to AOO in
xhp format and reuse the current OO help mechnism. The feature difference
is for AOO 4.0 Release Content (Compare with OO 3.4). Key features help are
Property Sidebar, Bullets&Numbering Enhancements, DataPilot UX Improvement,
Speaker notes and etc. We already have them in xhp format and would like to
contribute them and translation to AOO4.0.

In the future, we would like to promote the WIKI help console to the
community if appropriate. Since it is more collaborative, but to make it
happen, the file format would be changed into DITA, if anyone is
interesting in it, I would like to provide an article on its details.


On Thu, Feb 16, 2012 at 5:45 AM, Rob Weir <> wrote:

> On Tue, Feb 14, 2012 at 3:51 PM, Jean Weber <> wrote:
> > At what point, and in what form, will the Symphony user documentation
> > be made available for updating to AOO? AFAIK, it's all delivered
> > online, but details about production tools would be useful. If this
> > info is on the wiki or in the list archives, a pointer to that info
> > would suffice.
> >
> I'm investigating.  The product teams at IBM don't do their own doc.
> We have a separate team that does that.  I believe the doc is done in
> DITA, which is widely used for technical documentation at IBM, and
> then transferred into various publication formats.
> > Also, will some or all of the documentation developers for Symphony be
> > joining us here? I'd like to start (as soon as practical) to discuss
> > how people from ODFAuthors (assuming anyone left there is interested),
> > new volunteers (assuming there are, or will be, any) and previous
> > Symphony documenters can work together most efficiently. I have some
> > ideas and am prepared to JFDI, but I very much want to avoid
> > duplicating others' efforts or working at cross-purposes.
> >
> > Perhaps someone from IBM knows the answers to my questions?
> >
> I'll check.
> -Rob
> > --Jean

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