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From J├╝rgen Schmidt <>
Subject Re: AW: Unable to install AOO on a clean Windows XP
Date Tue, 28 Feb 2012 15:04:15 GMT
On 2/28/12 3:27 PM, Rory O'Farrell wrote:
> On Tue, 28 Feb 2012 13:17:45 +0100
> "Hans Zybura"<>  wrote:
>> Unfortunately I can't provide any help on an OO-DEV level, I'm
>> only doing some extension development using OO-Basic.
>>   But I can confirm that the problem still exists. The installer
>> I used was
>> 1_Win_x86_install_en-US_de_fr_it_es_ja_pt-BR_zh-CN_nl.exe
>> on an isolated (no direct network access) clean WinXP SP3
>> virtual machine. I received the same error message during
>> installation and the installer rolled it back, then.
>> I can clone clean VM's of different windows versions easily and
>> do some general testing, though.
> I uninstalled an earlier build of AOO (build 9583) from Win XP
> (SP2), deleted the User profile, reboted, then installed the
> version linked above.  The install went OK and all the
> applications opened correctly

good to know that, thanks for testing this

, with the exception of Writer,
> which opened but displayed a blank menu with no menu entries and
> three dropdown arrow boxes for expanding toolbars.

yes, that is a known problem and Oliver is building a new set of files.


These permit
> access to the Customise menu options, but there are no predefined
> menus or toolbars offered.  I deleted the User profile (again!)
> and rebooted, but there was no change to the Writer menu and
> toolbars - still missing.
> It is possible to construct a new toolbar and new menu using the
> options on the Customise menu dropdown, and such toolbar and menu
> is persistent when AOO is closed and reopened.
> I have tried reducing screen resolution from 1600x1200 to
> 1024x768; no effect.  The machine this is on is not in use for
> editing or other AOO functions, so I have no objection to
> trying any fixes or diagnostics.

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