From ooo-dev-return-11880-apmail-incubator-ooo-dev-archive=incubator.apache.org@incubator.apache.org Tue Jan 10 02:51:40 2012 Return-Path: X-Original-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Delivered-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id E88DFB079 for ; Tue, 10 Jan 2012 02:51:39 +0000 (UTC) Received: (qmail 57585 invoked by uid 500); 10 Jan 2012 02:51:39 -0000 Delivered-To: apmail-incubator-ooo-dev-archive@incubator.apache.org Received: (qmail 57240 invoked by uid 500); 10 Jan 2012 02:51:35 -0000 Mailing-List: contact ooo-dev-help@incubator.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: ooo-dev@incubator.apache.org Delivered-To: mailing list ooo-dev@incubator.apache.org Received: (qmail 57218 invoked by uid 99); 10 Jan 2012 02:51:34 -0000 Received: from nike.apache.org (HELO nike.apache.org) (192.87.106.230) by apache.org (qpsmtpd/0.29) with ESMTP; Tue, 10 Jan 2012 02:51:34 +0000 X-ASF-Spam-Status: No, hits=-0.0 required=5.0 tests=SPF_PASS X-Spam-Check-By: apache.org Received-SPF: pass (nike.apache.org: domain of dennis.hamilton@acm.org designates 75.98.160.131 as permitted sender) Received: from [75.98.160.131] (HELO a2s15.a2hosting.com) (75.98.160.131) by apache.org (qpsmtpd/0.29) with ESMTP; Tue, 10 Jan 2012 02:51:27 +0000 Received: from 63-226-219-46.tukw.qwest.net ([63.226.219.46] helo=Astraendo) by a2s15.a2hosting.com with esmtpa (Exim 4.69) (envelope-from ) id 1RkRnm-00070x-HD for ooo-dev@incubator.apache.org; Mon, 09 Jan 2012 21:51:06 -0500 Reply-To: From: "Dennis E. Hamilton" To: References: <4F0B2F50.5090500@oracle.com> <1326133498.31378.YahooMailClassic@web113510.mail.gq1.yahoo.com> <1326133893.20873.YahooMailNeo@web160903.mail.bf1.yahoo.com> <1326134305.45806.YahooMailNeo@web160906.mail.bf1.yahoo.com> <017701cccf34$72438b60$56caa220$@acm.org> In-Reply-To: Subject: RE: Moving ahead with the AOO logo and rebranding Date: Mon, 9 Jan 2012 18:51:06 -0800 Organization: NuovoDoc Message-ID: <019101cccf42$b38041a0$1a80c4e0$@acm.org> MIME-Version: 1.0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQL0Q7fmDO2c7edc/X/ghXzvva1Z+gJNdkFoAdRn3YQCN5w3igGdARlGAYQrGJgCFhCe5QGFYZ1dALukoGkBsaVAXQFVkA5Fky81h/A= Content-Language: en-us X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - a2s15.a2hosting.com X-AntiAbuse: Original Domain - incubator.apache.org X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - acm.org X-Virus-Checked: Checked by ClamAV on apache.org +1 I think ooo-users@ is a much better choice. Also, it means there can be a little work eliciting the necessary = information before a bug report is created, when appropriate. - Dennis -----Original Message----- From: Rob Weir [mailto:robweir@apache.org]=20 Sent: Monday, January 09, 2012 18:20 To: ooo-dev@incubator.apache.org Subject: Re: Moving ahead with the AOO logo and rebranding On Mon, Jan 9, 2012 at 8:09 PM, Dennis E. Hamilton wrote: > Apparently, the bugzilla-admin@apache.org e-mail is an alias for an = infrastructure list, perhaps infrastructure@ itself. Issues that are = specific to the AOO Podling bugzilla don't reach a project designee, if = there is one, in any direct way. > Yes, the bugzilla-admin@apache.org emails go to infrastructure@apache.org. A large percentage of recent posts are from OpenOffice users, for example, users just trying to report an issue or asking support questions. It might make sense, for our BZ instance at least, since our users are less technical, to encourage them to raise issues on our primary support list --- ooo-users -- and to deemphasize the any reference to bugzilla-admin@apache.org. That will increase the signal/noise ratio for Infra, while ensuring our uses get directed to where they are most likely to get the kind of assistance they want. -Rob > - Dennis > > > > > -----Original Message----- > From: lohmaier@googlemail.com [mailto:lohmaier@googlemail.com] On = Behalf Of Christian Lohmaier > Sent: Monday, January 09, 2012 15:56 > To: ooo-dev@incubator.apache.org > Subject: Re: Moving ahead with the AOO logo and rebranding > > Hi *, > > On Mon, Jan 9, 2012 at 8:20 PM, Dave Fisher = wrote: >> >> Who are our projects BZ admins? Are there remaining issues. > > No idea if there are any, at least the contact given on the bugzilla > page itself to report problems is a black hole, no response nor fixin > ghte reported problem (xmlrpc). > = http://mail-archives.apache.org/mod_mbox/incubator-ooo-dev/201111.mbox/%3= CCAOPHaVRC6ZqZMX_XVNeivYFQR6sq_ucdtqjWcE3xPtF-zVd5%2Bw%40mail.gmail.com%3= E > It has been suggested that infra issues via jira are necessary to get > in touch with the AOOo-bugzilla admins, but issues.apache.org/ooo/ > still reads: > "This is Apache OOo Bugzilla: the Apache OOo podling bug system. In > case of problems with the functioning of Apache OOo Bugzilla, please > contact bugzilla-admin@apache.org. Please Note: this e-mail address is > only for reporting problems with Apache OOo Bugzilla. Mail about any > other subject will be silently ignored." > > But that's a detail, and I already took the non-response as an > implicit WONTFIX - but as you brought up the topic... > > ciao > Christian >