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From "Dennis E. Hamilton" <dennis.hamil...@acm.org>
Subject FW: New: fake openoffice site
Date Wed, 28 Dec 2011 20:18:34 GMT
I see a number of factors related to the bug report, below:

 1. The high search-result placement for a pay-for-download site
 2. The prospect that the download is not authentic
 3. The collection of a payment for the download

It is unclear what appropriate actions are available.

 - Dennis

INFORMAL THOUGHTS:

 3. Technically, there is not much to be done about (3) beyond education and also anything
about the absence of any support in exchange for the payment.  (If the download is unmodified
or has a thin façade with all of the support links intact, it becomes a problem in many ways
for the project and peer-supporting users.)  This is what makes folks indignant, but it is
the least preventable so long as there is no misrepresentation.  And even then ... .

 2. That is a more-worrisome concern to me.  This impacts packaging of distributions, how
they are authenticated, and what they incorporate that directs users to authentic sources
of support and also future versions.  It would seem that there are measures to be taken here,
along with branding.  I don't quite know how that might impact downstream developers of co-branded,
re-branded binary distributions (e.g., for a specific platform, with particular bundling,
etc.)  Apache branding requirements and ensuring that it is easy to honor them in a non-Apache
binary release is going to take some head-scratching.

 1. Gaming SEO is something that it should be possible to combat and mitigate.  Having the
site in our hands can help there.  It is important to work it for NL pages as well as the
main get-your-free-downloads-here pages.



-----Original Message-----
From: bugzilla@apache.org [mailto:bugzilla@apache.org] 
Sent: Wednesday, December 28, 2011 11:42
To: ooo-issues@incubator.apache.org
Subject: DO NOT REPLY [Bug 118700] New: fake openoffice site

https://issues.apache.org/ooo/show_bug.cgi?id=118700

             Bug #: 118700
        Issue Type: DEFECT
           Summary: fake openoffice site
    Classification: Infrastructure
           Product: www
           Version: current
          Platform: All
        OS/Version: All
            Status: UNCONFIRMED
          Severity: major
          Priority: P5
         Component: openoffice.org website general issues
        AssignedTo: issues@openoffice.org
        ReportedBy: *redacted*
                CC: ooo-issues@incubator.apache.org


Hello there,
I'm writting from Spain.
I was trying to download OpenOffice. A search engine(Bing)gave me this address
http://office.version-es.com/
I found out it's not an official node, it charges 14€ to activate the download,
throug two Sms,charges 7.08€ each.
Don't know if you can do anything to prevent other people to be fooled or
whether there are more webs for other languages. It's very sad some people
dishonour your proyect and name through such bussines.
Thank you for attend my complain.
Snorquel
PS.- i'm unsure about who to this "issue".In case you are not involve in
solving this problems, I beg you help my message to reach someone who can do
something.


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