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From Rob Weir <>
Subject Re: Bugzilla e-mail is bouncing and other e-mail issues
Date Wed, 28 Sep 2011 01:54:37 GMT
Follow up to my follow up from a few weeks ago.   Can someone open an
JIRA issue with Infra and work with them to make these BZ changes?

As it is now, we have an ooo-issues list, but are receiving no notifications.



On Fri, Sep 9, 2011 at 10:10 AM, Rob Weir <> wrote:
> It sounds like there was general agreement to make all notifications
> go to ooo-issues@i.a.o.  But did anyone follow through (or is anyone
> intending to follow through) with a JIRA issue, as Mark requested?
> I'm happy to do this myself, but I think it would be better for
> someone with more background in how BZ was working before to engage
> with Infra@ on this.
> -Rob
> On Mon, Sep 5, 2011 at 3:51 AM, Mark Thomas <> wrote:
>> Over the weekend, the ASF infra team noticed some e-mail from the ooo BZ
>> instance was bouncing. Specifically, e-mail to
>> There also are 142 other
>> accounts.
>> The delivery failure may be a temporary issue but it highlights a two
>> tasks for the ooo podling.
>> 1. These accounts need to be switched to ASF mailing lists. Please
>> identify the required changes and open a Jira ticket with the
>> infrastructure team to implement the changes.
>> Note: These accounts were enabled. ASF Infra security policy requires
>> that BZ accounts representing mailing lists are disabled. All 143
>> accounts have been disabled. This does not stop update notifications
>> being sent but it does stop people requesting password resets for these
>> accounts or logging on using these accounts.
>> 3. The assigned to field is set to just about anything other than
>> ooo-dev@incubator.a.o. In the main ASF Bugzilla instance, this field is
>> hard-coded to the relevant project's dev list and is read-only. This
>> ensures that any updates to any issue are sent to the dev list. ASF
>> policy requires that all issue tracker updates are sent to a project
>> mailing list (usually dev@ or issues@) so that the community is aware of
>> updates to the issues. Please decide how you want to handle this and
>> then open a Jira ticket with the infrastructure team to make the changes.
>> Please note I am not subscribed to this list and will not be monitoring
>> it for replies. If you need to contact the infrastructure team please
>> use the usual channels.
>> Mark

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