Return-Path: X-Original-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Delivered-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id B4D728036 for ; Wed, 24 Aug 2011 03:42:25 +0000 (UTC) Received: (qmail 63521 invoked by uid 500); 24 Aug 2011 03:42:25 -0000 Delivered-To: apmail-incubator-ooo-dev-archive@incubator.apache.org Received: (qmail 63371 invoked by uid 500); 24 Aug 2011 03:42:19 -0000 Mailing-List: contact ooo-dev-help@incubator.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: ooo-dev@incubator.apache.org Delivered-To: mailing list ooo-dev@incubator.apache.org Received: (qmail 63361 invoked by uid 99); 24 Aug 2011 03:42:17 -0000 Received: from nike.apache.org (HELO nike.apache.org) (192.87.106.230) by apache.org (qpsmtpd/0.29) with ESMTP; Wed, 24 Aug 2011 03:42:17 +0000 X-ASF-Spam-Status: No, hits=0.7 required=5.0 tests=RCVD_IN_DNSWL_NONE,SPF_NEUTRAL X-Spam-Check-By: apache.org Received-SPF: neutral (nike.apache.org: local policy) Received: from [205.178.146.58] (HELO omr8.networksolutionsemail.com) (205.178.146.58) by apache.org (qpsmtpd/0.29) with ESMTP; Wed, 24 Aug 2011 03:42:06 +0000 Received: from cm-omr14 (mail.networksolutionsemail.com [205.178.146.50]) by omr8.networksolutionsemail.com (8.13.6/8.13.6) with ESMTP id p7O3fkWD003037 for ; Tue, 23 Aug 2011 23:41:46 -0400 Authentication-Results: cm-omr14 smtp.user=drew@baseanswers.com; auth=pass (PLAIN) X-Authenticated-UID: drew@baseanswers.com Received: from [174.140.78.93] ([174.140.78.93:60155] helo=[192.168.1.3]) by cm-omr14 (envelope-from ) (ecelerity 2.2.2.41 r(31179/31189)) with ESMTPA id 26/9F-09335-9F2745E4; Tue, 23 Aug 2011 23:41:46 -0400 Subject: User support - what do others do From: drew To: ooo-dev@incubator.apache.org Content-Type: text/plain; charset="UTF-8" Date: Tue, 23 Aug 2011 23:40:13 -0400 Message-ID: <1314157213.2418.12.camel@sybil> Mime-Version: 1.0 X-Mailer: Evolution 2.32.2 Content-Transfer-Encoding: 7bit X-Virus-Checked: Checked by ClamAV on apache.org Hi, Just a quick note. What do other similar FOSS projects do for "end user support", forums, lists or other. Calligra - forums, no mail list Scribus - forums, no mail lsit Paint.net - forums, no mail list GnuCash - forums, no mail list InkScape - forums AND mail list MySQL - forums and mail lists, however Forums are predominantly displayed from the sites main page, mailing lists take a little digging. Postgres - mail list, no official forum, though very active un-official one. All of the projects offer a user oriented wiki. //drew