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From Simon Phipps <si...@webmink.com>
Subject Re: User support - what do others do
Date Wed, 24 Aug 2011 20:39:03 GMT
On Wed, Aug 24, 2011 at 9:35 PM, Rob Weir <rob@robweir.com> wrote:

>
> Maybe the solution is to have a user list, but not a user support
> list?  So a place for users to discuss things, in list-style threads,
> but if someone is clearly looking for support, we direct them to the
> support forums?
>

I suggest just directing people who don't want to use the forums here, and
making a separate list for them when the load reaches critical mass (as for
other lists).

S.

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