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From drew <d...@baseanswers.com>
Subject Re: User support - what do others do
Date Wed, 24 Aug 2011 22:53:58 GMT
On Wed, 2011-08-24 at 15:42 -0700, NoOp wrote:
> On 08/24/2011 03:04 PM, drew wrote:
> > On Wed, 2011-08-24 at 14:50 -0700, NoOp wrote:
> >> On 08/23/2011 08:40 PM, drew wrote:
> >> > Hi,
> >> > 
> >> > Just a quick note.
> >> > 
> >> > What do other similar FOSS projects do for "end user support", forums,
> >> > lists or other.
> >> > 
> >> > Calligra - forums, no mail list
> >> > 
> >> > Scribus - forums, no mail lsit
> >> 
> >> http://www.scribus.net/canvas/Help
> >>   http://lists.scribus.info/mailman/listinfo/scribus
> >>    http://dir.gmane.org/gmane.comp.graphics.scribus
> >> 
> >> > 
> >> > Paint.net - forums, no mail list
> >> > 
> >> > GnuCash - forums, no mail list
> >> 
> >> http://www.gnucash.org/
> >>  http://wiki.gnucash.org/wiki/Mailing_Lists
> >> http://dir.gmane.org/gmane.comp.gnome.apps.gnucash.user
> >> 
> >> > 
> >> > InkScape - forums AND mail list
> >> ...
> >> 
> >> 
> > 
> > No is saying zero mailing lists they are talking about end user support
> > mailing lists vs forums, that's it.
> 
> User support for scribus is pretty active:
> http://gmane.org/output-rate.php?group=gmane.comp.graphics.scribus
> 
> > 
> > Ok looks like I missed the 'user; list at gnucash. oops.
> > 
> > But if you just go to the website and look for support you are pointed
> > to the forum and no mention of the mailing list. (at least that is how
> > it appeared to me)
> 
> On their home page: http://www.gnucash.org/
> Left hand under Documentation:
> 
> Documentation
> 
>     Documentation
>     FAQ
>     Wiki  [de]
>     Mailing Lists
>         Search
>     Bug Reports
>     IRC (Chat)
>     Donations
> 
> And seems to be pretty active:
> <http://gmane.org/output-rate.php?group=gmane.comp.gnome.apps.gnucash.user>
> 
> May have missed it, but the only 'forum' that I see is the one at the
> very bottom of the home page announcing 'New Additional Feature Request
> Forum - 2011-02-26'. Is there another for user support?
> 

Howdy NoOp

Nope - just went back and looked - I got it backwards, my mistake.

Thanks,

//drew


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