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From "Gavin McDonald" <ga...@16degrees.com.au>
Subject RE: users@openoffice.org [Was: Re: [Discussion] dev@openoffice.org]
Date Wed, 24 Aug 2011 00:10:23 GMT


> -----Original Message-----
> From: Marcus (OOo) [mailto:marcus.mail@wtnet.de]
> Sent: Wednesday, 24 August 2011 12:05 AM
> To: ooo-dev@incubator.apache.org
> Subject: Re: users@openoffice.org [Was: Re: [Discussion]
> dev@openoffice.org]
> 
> Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
> > Hi Marcus,
> >
> > On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
> >
> >> And very often they write to the list but aren't subscribed. So they
> >> don't get the answer unless someone is CC'ing them.
> >
> > That actually is a failure of how the list is setup when it has
> > Reply-To pointing to the mailing list address (AKA Reply-To mangling).
> > Without Reply-To a Reply-All goes to the sender and the mailing list.
> 
> Maybe, but they are still not subscribed. So the moderator has to let the
> posts through; again and again until the user is subscribed.

ew,, no that does not have to happen at all.

the moderator can do a reply-all , choose the -accept and the -allow
addresses
then hit send. (of the moderation email).
>From then on, no more moderation of that user using that email address.

No need to repeatedly let the same user in.

Gav...


> 
> >> In a forum all in one place. You can search, write and can get
> >> answers. It's up to us if a subscription is needed. It would work
> >> without.
> >>
> >> Furthermore, I don't think that mailing lists are common for the
> >> average user. But forums are.
> >
> > Mailing lists are much more accepted by those who actually help
> > because handling is much easier than any web forum. You can setup your
> > own scoring, flags, delete unimportant stuff in your personal archive
> > and so on. To get the best of both worlds best would be a forum gated
> > to a mailing list and vice versa. Searching the mailing list would
> > also be possible at mail-archive.com, or gmane..
> 
> Not before they got to know how this is working. In a forum it is obvious.
All
> is in one place.
> 
> >>> What if we just had support forums, but no users list?  Would we
> >>> miss anything?  Would users?  Note that phpBB forums allow a person
> >>> to subscribe to a forum or a topic, so those who want to receive
> >>> emails can.  But they would need to go back to the forum website to
> respond.
> >
> > And that just sucks.
> >
> >> I don't think that we or the users would miss anything because there
> >> is no chance to miss something as the communitation method is not
> >> existing.
> >
> > Well, I try to avoid forums whenever possible.
> 
> And there are users that try to avoid mailing lists. ;-)
> 
> At the end it seems the best solution is still to go 2 ways: ML and forum.
> 
> Marcus


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