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From Alexandro Colorado <...@openoffice.org>
Subject Re: Contributors versus Committers versus PMC members - AND USERS
Date Sat, 25 Jun 2011 17:11:47 GMT
On Sat, Jun 25, 2011 at 2:49 AM, Reizinger Zoltán <zreizinger@hdsnet.hu>wrote:

> 2011.06.24. 23:44 keltezéssel, Rob Weir írta:
>
>  Does anyone see a difference other than the obvious difference of
>> technology, between the OOo user list and the forums?  Are they being
>> used for different kinds of things?  Or are they just different ways
>> of doing the same things?
>>
>
> The user downloaded OOo from OOo site can be aware of OOo mailing lists if
> met some problems - users with some knowledge.
> If user get OOo without his knowledge, some admin installed on computer,
> this happens in small companies or public administration,
> This user - average Joe, has knowledge in other software, when met specific
> problems, in most cases use some search engine to find answer, then the
> forum could came first.
> The second type of user prefer forums, and the first type possibly mailing
> lists.
>
> My practice on user forums and Base user and developer mailing list have
> differences, in the forums core developers never posts, questions answered
> by volunteers or other users.
> (It takes time to crawl through all posts, the developers time worth more
> than spend reading questions, easily answerable ones.)
> In users mailing lists, half answers came from core developers, if they
> think, the problem is real. "Easily answerable questions" answered by
> volunteers.
> In developer mailing list users mostly ISVs or power users use, when met
> specific problems, in specific database drivers, or with programming OOo,
> and answered usually by developers.
>
> Zoltan
>
>
+1 this explains better the situation. ML where never popular on the
mainstream and very rare to find a traditional user ackowledge or be
attracted to ML.

-- 
*Alexandro Colorado*
*OpenOffice.org* Español
http://es.openoffice.org

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