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From "Kevin Meyer - KMZ" <ke...@kmz.co.za>
Subject Umbrella tickets - open or closed?
Date Sat, 10 Sep 2011 20:40:16 GMT
Hi all,

Should umbrella tickets be open or closed?

I mean, they don't indicate an actual problem, they're more a helper so 
that minor activity can be tracked.. can they be marked as closed? or 
at least "not a problem"?


Regards,
Kevin


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