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From Marvin Humphrey <mar...@rectangular.com>
Subject Re: [PROPOSAL] Creation of the Incubator Ombudsman
Date Wed, 31 Jul 2013 00:05:12 GMT
Bertrand, Christian, Alex,

On Tue, Jul 30, 2013 at 12:44 AM, Bertrand Delacretaz
<bdelacretaz@apache.org> wrote:
> people should feel
> free to contact people that they trust (IPMC members, mentors, ASF
> members) privately if there's a need, and not having someone elected
> in the ombudsman role means people are free to talk to whoever *they*
> think will help.

I question how well the Incubator communicates to newcomers that such
resources are available to them.  What if a podling contributor has no "people
that they trust" because they don't know anybody around here?

I'm also skeptical that the absence of an ombud makes things easier
because newcomers are "free" to find the best person to talk to.  That's like
saying that an airport is better off without a help desk.

The difference between the Incubator's overview documentation (what we think
you need to know) and the information in WhatToExpect (what you really need to
know) is jarring.

    http://incubator.apache.org/incubation/Process_Description.html
    http://wiki.apache.org/incubator/WhatToExpect

If we're so approachable, why doesn't anybody know it?

Marvin Humphrey

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