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From Benson Margulies <bimargul...@gmail.com>
Subject JIRA and communities
Date Fri, 25 May 2012 15:37:54 GMT
On Fri, May 25, 2012 at 12:53 AM, Steve Loughran
<steve.loughran@gmail.com> wrote:
> On 24 May 2012 06:15, Benson Margulies <bimargulies@gmail.com> wrote:
>
>> I've met other groups of people who like a JIRA centric view
>> of the world. I suspect that if they did a bunch of other good things
>> called out below, you or others would find the JIRA business
>> digestible. Also, on the other hand, I fear that the co-employed
>> contributors are collaborating in the hallway, and the lack of the
>> context in JIRA or on the list is contributing to the problem.
>>
>>
> I'm not convinced that JIRA helps communities. It's great in companies -IDE
> integration, you can bounce issues to others, it pings your phone so often
> you can use it as a network liveness test. It also lets you persist
> discussions in a way that can be searched. In a busy project, it helps you
> keep track of your workload, and can assist in sprint planning if you fill
> in the est/actual workload fields.

I don't claim that JIRA helps, but I also don't accept the proposition
that JIRA hurts.

I think that we should focus on the community, not the tools. The
JIRA-oriented projects I follow have JIRA set to send all new issues,
and all new comments, to the dev list. So all community members, and,
in particular, all PMC members with a duty to supervise, see all the
traffic.

Meanwhile, some projects, with or without JIRA, just creep along
making small, incremental, changes and bugfixes. There's no grand
strategy or vision, and, as a result, not much to talk about most of
the time. Bugs and requests come in and people deal with them -- or
not.

So, I won't claim that your disfunction scenario is impossible or
never observed at the ASF. I will point out that bugzilla could be
used just as effectively to create the same problem.

As a mentor, what I care about is what happens when a new person shows
up. Does the dev list manage to welcome and encourage that person? Or
does that person find a mysterious, opaque situation in which there
seems to be a secret code that has to be broken to get a contribution
accepted?

If welcome and encouragement amounts to 'go find a JIRA and get busy,'
that does not bother me, so long it leads to the happy result of
applied patches and eventual karma.

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