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From "Lee Crossley (JIRA)" <>
Subject [jira] [Created] (CB-983) Updating app via the app store causes "crash"
Date Fri, 29 Jun 2012 06:51:44 GMT
Lee Crossley created CB-983:

             Summary: Updating app via the app store causes "crash"
                 Key: CB-983
             Project: Apache Cordova
          Issue Type: Bug
          Components: iOS
         Environment: App Store
            Reporter: Lee Crossley
            Assignee: Shazron Abdullah
            Priority: Blocker

We released a version of our Cordova based app to iTunes, Apple approved it and everything
worked extremely well.

After developing some UI improvements, we decided to release an update to the app, which Apple
approved again.

Now we have a serious issue. If a user upgrades from the first version to the second, no JavaScript
seems to be executed on initial launch(!) leaving the user with a blank page (fully closing
and re-opening the app does correct the problem, but users struggle with this, despite instructions
in our app description). Everything is fine the second time it is opened!

If a user does a fresh install everything is fine first time.

This ONLY occurs when updating from the app store and we are unable to replicate locally /
deploying via xcode.

My initial thought is that the "deviceready" event isn't firing. I am testing this theory
with Apple at the moment.

Any other suggestions or help would be much appreciated as this is a serious live issue for

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