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From Gary Martin <>
Subject Re: dashboard ticket query ordering
Date Fri, 05 Oct 2012 08:53:20 GMT
I think that the ability to reorder would be good, along with user 
configurability in the long run, but I would still like to see the 
initial ordering being more helpful. If we are not able to order tickets 
sensibly on the top level dashboard at this point, I would wonder how a 
user would manage it.


On 05/10/12 08:53, Peter Koželj wrote:
> If we are only talking about ordering, why not just enhance the widgets so
> that if the user clicks on a column title, that is the field that the
> results are sorted by? What is in dashboard definition would only be the
> default then.
> In to long run we need user configurable dashboard as well as user
> configurable widgets.
> Peter
> On Thu, Oct 4, 2012 at 4:53 PM, Gary Martin <>wrote:
>> Hi,
>> As I understand it, we want the dashboard view to show a list of tickets
>> that is likely to be interesting to the viewer. In order to focus in we
>> will probably need additional plugins for watched tickets, ticket due dates
>> and so on. However, given that these plugins could be turned off or
>> ignored, we should probably already be looking at making sure that we have
>> a reasonable order for the tickets.
>> At the moment the queries are in ticket created order and the main way
>> that this is mitigated is that we have one list of "My Tickets" and one for
>> "Active Tickets". I was wondering whether we could order the tickets by
>> milestone due date while we don't have ticket due dates but this appears to
>> require a custom report. Secondary ordering should probably be by ticket
>> priority for the moment.
>> Does this sound reasonable for now?
>> Cheers,
>>      Gary

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