Mailing-List: contact bloodhound-dev-help@incubator.apache.org; run by ezmlm
Precedence: bulk
Reply-To: bloodhound-dev@incubator.apache.org
Received-SPF: pass (athena.apache.org: domain of brane@wandisco.com designates
 74.125.82.43 as permitted sender)
Message-ID: <5062CD74.4030304@wandisco.com>
Date: Wed, 26 Sep 2012 11:40:04 +0200
From: =?UTF-8?B?QnJhbmtvIMSMaWJlag==?= <brane@wandisco.com>
Organization: WANdisco
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7;
 rv:15.0) Gecko/20120907 Thunderbird/15.0.1
MIME-Version: 1.0
To: bloodhound-dev@incubator.apache.org
Subject: Re: [Apache Bloodhound] #210: Cleverer ticket CC behaviour
References: <055.b50dbb0224108ed543de19d326c4d3ad@incubator.apache.org>
 <070.338933cccbb21f46678da17c1216d2e6@incubator.apache.org>
 <5062CC30.5050208@wandisco.com>
In-Reply-To: <5062CC30.5050208@wandisco.com>
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

This is something that should IMO be configurable. I suggest sane
defaults are:

  * if ticket is changed via the Web UI, do not send notification;
  * if its changed via e-mail, do send notification (that's essentially
    an e-mail receipt).

However, both cases should be user-configurable, preferably per-project
and per ticket (workflow) type and eventually possibly even per workflow
transition.

-- Brane


On 26.09.2012 11:34, Gary Martin wrote:
> Hi,
>
> I thought that this ticket might be worth discussing here if anyone
> has any interest in it: https://issues.apache.org/bloodhound/ticket/210
>
> Essentially it arises from a complaint that a user might not want to
> receive a notification email when they have made a change to a ticket.
>
> Cheers,
>     Gary
>
> On 26/09/12 10:21, Apache Bloodhound wrote:
>> #210: Cleverer ticket CC behaviour
>> --------------------------+--------------------
>>    Reporter:  mbooth       |      Owner:  nobody
>>        Type:  enhancement  |     Status:  new
>>    Priority:  major        |  Milestone:
>>   Component:  trac core    |    Version:  1.0
>> Resolution:               |   Keywords:
>> --------------------------+--------------------
>>
>> Comment (by mbooth):
>>
>>   Probably the notification system wants re-working to expose
>> notification
>>   settings to users instead of them being globally enforced.
>> Something like
>>   (but maybe not as complex as) what Bugzilla does:
>>   http://fedorapeople.org/~mbooth/BugzillaEmail.png
>>
>


-- 
Certified & Supported Apache Subversion Downloads:
http://www.wandisco.com/subversion/download