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From "James Cummings" <>
Subject [allura:tickets] #6786 Help text by ticket comment box.
Date Wed, 23 Oct 2013 10:58:47 GMT


** [tickets:#6786] Help text by ticket comment box.**

**Status:** open
**Created:** Wed Oct 23, 2013 10:58 AM UTC by James Cummings
**Last Updated:** Wed Oct 23, 2013 10:58 AM UTC
**Owner:** nobody

For any ticket tracker admins are able to create bits of markdown help text to put on a 'new
ticket' and general 'list pages'. It would be beneficial to also be able to input some text
that appears on the ticket page itself either at the top (as with the other help text), or
more usefully just before the comment box.

Example use case: On one of my projects we accept bugs/feature
requests for an international XML markup standard ( The comments added
quite often contain XML markup and so it would be good to remind those posting comments that
they can escape these by putting say 5 tildes before and after the code block.  I can do this
on the general pages listing the tickets and the page when they are creating a new ticket,
but not on an actual ticket page where they might comment and benefit from this help text.

Many thanks,



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