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From "Dave Brondsema" <brond...@users.sf.net>
Subject [allura:tickets] #4572 Tickets email replies buggy? Should send back notification if error [ss16]
Date Wed, 02 Oct 2013 21:21:27 GMT
Possible example at https://sourceforge.net/p/forge/site-support/5347/


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** [tickets:#4572] Tickets email replies buggy? Should send back notification if error [ss16]**

**Status:** open
**Labels:** support p3 
**Created:** Wed Jul 18, 2012 12:40 PM UTC by Chris Tsai
**Last Updated:** Mon Oct 08, 2012 04:27 PM UTC
**Owner:** nobody

https://sourceforge.net/p/forge/site-support/16/

>The answer adress in notification emails looks like answers would be appended as comments
to the ticket, for instance: sasunit:bugs 29@bugs.sasunit.p.re.sf.net See also attached message.
Is this really intended to work like that? I think I have read this somewhere. If yes: I tried
and it didn't. Please clarify, thanks, Andreas.

I tested as well, and the email took a while from send to when it was visible on site. I sent
at 4:23p EDT, and it still wasn't visible when I checked before I left for the day (a little
after 5). Though the [api shows the post time as 4:54p](https://sourceforge.net/rest/p/forge/site-support/_discuss/thread/452228ec/4a65).

On the other hand, the user's reply for [their ticket](https://sourceforge.net/p/sasunit/bugs/29/)
never appeared.


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