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Thanks for the feedback, Peter. I've grabbed a screenshot of what I see for reference when we work on this later: http://screencast.com/t/uFCJlGFKdJcx
Looks like we need to make sure the link on the right is fully visible, and an easy way to see the full content of the post on the moderation page. (If you click on the link on the right column, it'll go to the post where you can see the full post and also approve it from there)
[tickets:#4900] comment moderation UI needs work [ss488]
Status: open
Labels: support p3 moderation ux
Created: Tue Sep 11, 2012 03:18 PM UTC by Chris Tsai
Last Updated: Wed Jul 10, 2013 07:41 PM UTC
Owner: nobody
the sf 2.0 moderation queue lacks links to the tickets. this makes it quite hard to use, as the tiny diff for each moderation entry sometimes doesnt seem to contain the relevant spam.
additionally, some moderation items just say (no subject) for some reason i dont understand--so i dont even know what ticket they are for.
the moderation queue needs to always link to the ticket in question.
finally, in the ticket thread itself, if i see "post awaiting moderation", i should also see the comment in question, marked as pending moderation somehow. if i am in a thread and i see something that needs moderation, but have no way of knowing what the content is, i can't moderate it. am i supposed to go to the moderation queue and hunt through it for the ticket number? I guess I have to, because thats where the button would be to junk it.
This interface is quite cumbersome.
Agreed on all points.
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