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From Yann Ylavic <ylavic....@gmail.com>
Subject Re: [users@httpd] Re: spam
Date Thu, 16 Apr 2015 11:26:12 GMT
Still the wrong list :)

On Thu, Apr 16, 2015 at 1:20 PM, Kevin A. McGrail <KMcGrail@pccc.com> wrote:

>  Sorry, it is not our job to provide support for GetResponse.com  Their
> answer is wrong and as best I can tell they have old rules and need to look
> at running sa-update.  Telling you to "consult" with us is completely
> wrong.  Research the product, read our website, sure.  They are clear about
> that on their support page at
> http://support.getresponse.com/faq/what-is-the-spam-score-check-feature.
> They appear to use SpamAssassin as a pre-sending Spam Score check system
> for an out of the box install of SA.  Maybe they have a feature to test
> poorly maintained installations ;-)  And why they are linking to rule
> descriptions from SA v3.1.x is beyond me, so ignore that link on the page...
>
> To answer your question and promote the bad behavior, the rule you are
> talking about I believe is FRT_ADOBE2 and was commented over 12 months ago
> so I don't think they are properly maintaining spamassassin.
>
> Additionally, neither this list NOR GetResponse provides the support you
> are requesting.  You either need to do your own research by reading or
> better yet, downloading and working with SA in a test environment.  Or you
> need to hire a consultant to advise you on email deliverability/anti-spam
> needs.  If you are sending legitimate, opt-in email, I'd be happy to talk
> off-list about what my firm can do to help improve your deliverability to
> user's inboxes.
>
> But beyond that, I hope my answer is clear.  I am sorry you are getting
> the run around and recommend you tell GetResponse that their support should
> be more emphatic that the feature is provided with out support and that
> they point people to their own FAQ and not recommend they consult the
> "apache support team" which is a non-existing group they made up to mollify
> their user IMO.
>
> Regards,
> KAM
>
>
>
> On 4/16/2015 4:51 AM, Odpadový hospodár s.r.o. wrote:
>
>  Hello here is answer from get response. I am interested about BODY:
> ReplaceTags: Adobe and there is 1.1 score, so what should i do with it?
>
>
>
>
>
> Hello Tomas,
>
>
>
> Thank you for your reply.
>
>
>
> In this case, you would indeed need to
>
> consult Apache support team. We are not
>
> able to advise you on the signatures
>
> and descriptions they use to determine
>
> the reason for spam score result.
>
>
>
> I do apologise if this is inconvenient for you.
>
>
>
> Kind regards,
>
>
>
> Jan Marcinkowski
>
> Customer Success Specialist
>
> GetResponse.com
>
>
>
>
>
> S pozdravom
>
>
>
> *Odpadový hospodár s.r.o.*
>
>
>
> Ing. Tomáš Schabjuk
>
> riaditeľ
>
>
>
> Hroznová 4664/9
>
> 902 01 Pezinok
>
> +421 948 605 300
>
> info@odpadovyhospodar.sk
>
> www.odpadovyhospodar.sk
>
>
>
> *From:* Kevin A. McGrail [mailto:KMcGrail@PCCC.com <KMcGrail@PCCC.com>]
> *Sent:* Wednesday, April 15, 2015 4:10 PM
> *To:* "Odpadový hospodár s.r.o."; Spamassassin
> *Subject:* Re: spam
>
>
>
> On 4/15/2015 10:07 AM, Odpadový hospodár s.r.o. wrote:
>
> Yes, they wrote me that it is questin for your company.
>
> They are wrong.  We write software.  If they use it, they are responsible
> for it's integration, maintenance, etc.
>
> See https://wiki.apache.org/spamassassin/StopBlockingMyMail
>
> Regards,
> KAM
>
>
>
> --
> *Kevin A. McGrail*
> President
>
> Peregrine Computer Consultants Corporation
> 3927 Old Lee Highway, Suite 102-C
> Fairfax, VA 22030-2422
>
> http://www.pccc.com/
>
> 703-359-9700 x50 / 800-823-8402 (Toll-Free)
> 703-798-0171 (wireless)
> KMcGrail@PCCC.com <kmcgrail@pccc.com>
>
>

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