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From Xavier Gallagher <>
Subject Re: [users@httpd] Adwords reports 3 times as many 'clicks' as the server log shows served.
Date Fri, 13 May 2011 20:04:36 GMT
The look at raw logs.  They look fine to me.  Of course, i won't see
missing lines, but what I see looks valid - - [07/May/2011:20:11:48 -0400] "GET
/First-Chapter-Do-Not-Lick-The-Phones.html HTTP/1.1" 200 35170 "-"
"Mozilla/5.0 (X11; U; Linux armv7l; en-GB; rv:
Gecko/20100723 Firefox/3.5 Maemo Browser RX-51 N900"

I've contacted my hosting service,  They say the logs are complete.  I
will chase again.

On Fri, May 13, 2011 at 9:56 PM, Yehuda Katz <> wrote:
> On Fri, May 13, 2011 at 3:52 PM, Jeroen Geilman <> wrote:
>> On 05/13/2011 09:16 PM, Xavier Gallagher wrote:
>>> I retrieve my logs via cpanel, if that is relevant.
>> You'd need to look at real server logs - not something dished up by a
>> crapanel.
> As far as I know, cPanel has a single apache access log that it uses for all
> users.
> When you view your logs in cPanel, you are seeing the lines from the main
> log file that cPanel has decided "belong to you".
> At least on my host/servers, unfortunately it frequently does not find every
> access (or error).
> you need to ask your host to look through the log manually and hopefully
> there is some way they can find the extra lines that you might be missing.
> - Y

Xavier Gallagher
BBXP bvba
Gitschotellei 141
2600 Antwerp

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