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From "Denise Mangano" <Deni...@complusdata.com>
Subject RE: [users@httpd] HTTP 302 - cannot access web page from internal network
Date Mon, 08 Mar 2004 19:03:01 GMT
Joshua - sorry yes - that was a typo!  It is 1.3.29.  Unfortunately I
have to stay with the 1.3.X series since I use a third party app that
hasn't been properly tested on the 2.X versions.

All computers on our internal network are "affected" and can't access
the site by IP or domain.  When I do an nslookup on www.mywebsite.com I
am returned the public IP address on our firewall.  The strange thing is
that no changes were made to our DNS server, and this was working at one
point but I have reformatted my web server since.     

I can understand my not being able to access it by domain name might be
a DNS issue and since I can't resolve to www.mywebsite.com no entries
are made in my access_log - and I will explain the DNS issue further.
However then why can't I access it by IP address?  The request makes it
to the web server and that is when I see this HTTP 302 redirect entry in
my log.

Thanks.


Denise Mangano
Complus Data Innovations, Inc.
914-747-1200

-----Original Message-----
From: Joshua Slive [mailto:joshua@slive.ca] 
Sent: Monday, March 08, 2004 1:51 PM
To: users@httpd.apache.org
Subject: Re: [users@httpd] HTTP 302 - cannot access web page from
internal network



Denise Mangano wrote:
> This is my server environment... RedHat Linux 9.0, Apache 1.3.9,

I hope that is a type.  1.3.9 is extremely old.

> My web pages are completely accessible and functional ... To the 
> outside world.  However when I try to access the web pages from our 
> internal network I cannot pull up the pages by either IP or domain
name.
> According to our network guys internal requests for my web pages go 
> directly to the 10.10.X.X address instead of going out to the internet

> and in through the firewall.  When I try by domain name nothing 
> appears in my access_log.  When I try by IP address an entry appears 
> in my access_log indicated an HTTP 302.  Nothing shows up in my 
> error_log - not even when I turn the LogLevel to debug.

This is almost certainly a problem with internal name-resolution.  Try:
nslookup www.mywebsite.com
from the affected computer.  If the result is not the expected IP
address, then you need to fix your internal dns.

Joshua.

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