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From "vizion communication" <viz...@ixpres.com>
Subject Re: [users@httpd] Error Logs
Date Thu, 08 May 2003 04:01:54 GMT
Unless there is a standard disciplined approach to
documentation which assumes zero knowledge then any part of
the documentation that assumes knowledge needs to point to
another documenet which explains in precise and succinst
terms exactly what is assumed -- the problem with much
documenetation is that it is not specific about exactly what
is needed to be known in advance and where to get that piece
of knowledge if you have not already got it...

Yes a manual needs to be written on the assumption before
you get into the pilot's seat make sure you are.. sober etc
( and give the minmum %age alcoho0l in bloodstream!!!)

A manual is not an adequate manual unless the basics are
covered rather then assumed.

David
----- Original Message -----
From: "Boyle Owen" <Owen.Boyle@swx.com>
To: <users@httpd.apache.org>
Sent: Wednesday, May 07, 2003 7:07 AM
Subject: RE: [users@httpd] Error Logs


> >-----Original Message-----
> >From: vizion communication [mailto:vizion@ixpres.com]
> >Sent: Mittwoch, 7. Mai 2003 15:11
> >To: users@httpd.apache.org
> >Subject: Re: [users@httpd] Error Logs
> >
> >
> >Although I have been using apache for years I agree...
> >
> >Doc writing is a highly specialized skill - and it
requires
> >of people that write the docs to know what they are
writing
> >about but, in the course of writing, to assume the reader
> >knows nothing!!!
>
> I disagree - you should not assume that the user knows
"nothing". Apache
> is not MS Word which your granny is going to use. It is a
specialised
> and potentially very dangerous piece of software. It is a
prerequisite
> of its use that you have basic sysadmin skills for your
OS. I do not
> think it is unreasonable to expect people to have a basic
understanding
> of their OS and HTTP and even a little about networking.
Yet there are
> often people on the list who don't understand the
difference between a
> file and a directory or who think "Page Cannot Be
Displayed" is a useful
> error message.
>
> If you can't understand the docs, it is usually because
your level of
> background knowledge is too low. I am sure the operator's
manual for a
> Boeing 747 is very well-written but since I've never
trained as a pilot,
> I'm sure I wouldn't make much of it. But by your logic,
that manual
> should begin "First, sit in the pilot's seat. That's the
one right at
> the front with lots of switches in front of it..."
>
> Rgds,
> Owen Boyle
> Disclaimer: Any disclaimer attached to this message may be
ignored.
>
> >The need to have a sufficient quota of
> >humility to be able to assume the level of understanding
of
> >those  with a large quota of ignorance!!! Unless the docs
> >are thus written they are not fit for the purpose!
> >
> >When docs are inadequate there is, unfortunately,  a
> >tendency for some people, who have enough knowledge to
know
> >what the document  mean, to have an inadequate evel of
> >realization about the the inadequacy of the then
> >documentation. Some then proceed to chide people who ask
> >questions concerning issues the documents do not simply
> >explain.
> >
> >One has to be tolerant of those who appear to have an
> >insufficient quota of ignorance to be able to realize the
> >documents are insufficiently supportive!!!!!!!
> >
> >David
> >----- Original Message -----
> >From: "Gordon Stewart" <gordon52@slingshot.co.nz>
> >To: <users@httpd.apache.org>
> >Sent: Wednesday, May 07, 2003 2:34 AM
> >Subject: RE: [users@httpd] Error Logs
> >
> >
> >> At 12:30 AM 5/7/03 Boyle Owen wrote:-
> >>
> >> > >-----Original Message-----
> >> > >From: Gordon Stewart
[mailto:gordon52@slingshot.co.nz]
> >> > >
> >> > >I'll check the verbose thing later
> >> >
> >> >I don't wish to appear snooty, but you should check
the
> >docs *first* and
> >> >post on mailing lists *later*...
> >>
> >> I do that - except the docs are written by an expert, &
> >he/she expects the
> >> end user to be an expert.
> >> (not enough explanations)
> >>
> >> > >
> >> > >Yes - Ive got modules/mod_rewrite.so Ok - How do I
> >'request' that
> >> >module ?
> >> >
> >> >I meant "request" at compilation time. If you have a
.so
> >file then
> >> >that's OK; you must've requested it
> >(--enable-shared=rewrite
> >> >--enable-module-rewrite) or, since you are are on
> >Windows, maybe it was
> >> >already present in the distro you installed. Since you
> >have it, your
> >> >LoadModule line should work.
> >>
> >> Ive got that module...
> >>
> >>
> >> >The problem must therefore be with the syntax of your
> >rewrite directives
> >> >(casting these is not trivial...). Since this is
getting
> >off the topic
> >> >of error logs, would you mind reposting your original
> >problem (use the
> >> >old thread if you like) but with some additional data:
> >> >
> >> >- what URL do you want to rewrite?
> >> >- what do you want it rewritten to?
> >> >- what *exactly* is happening (please don't say "it
> >doesn't work" :-)
> >>
> >> Ok - Ive edited my HOSTS file on my win 98, so that
> >> http://group.kwister.com goes to my server website (not
> >the main 24/7 live
> >> website)
> >>
> >> This works - I now see the HTML of the website on my
> >Apache server - Main
> >> website (My PC not an internet live seever)
> >>
> >> Now - I WANT :-
> >>
> >> when someone goes to group.kwister.com - I want a CGI
> >script to be activated
> >>
> >> eg http://www.kwister.com/cgi-bin/group/view.cgi (its
only
> >on my PC now -
> >> not the main server as yet)
> >>
> >>
> >>
> >> >You might also like to activate the RewriteLog and see
> >what's happening
> >> >there. Check the docs for details....
> >>
> >> Yes - Ive checked the logs & the docs
> >>
> >> Ive got these two lines in the httpd.conf & re-booted
:-
> >>
> >> RewriteLog "/Program Files/Apache
> >Group/Apache2/logs/rewrite.log"
> >> RewriteLogLevel 9
> >>
> >>
> >> As yet - when I go to http//group.kwister.com - it
still
> >shows the main
> >> HTML page - Not the CGI script.
> >>
> >> The actual rewrite codes ive got in my .htaccess file
is
> >:-
> >> (not including the dotted lines)
> >>
> >> --------------------
> >> Options +Includes
> >>
> >> RewriteEngine On
> >> Options +FollowSymlinks
> >> RewriteBase /
> >>
> >> RewriteCond %{HTTP_HOST} group.kwister.com
> >> RewriteCond %{REQUEST_URI} !cgi-bin/groups/view.cgi
> >> RewriteRule ^(.*)$ cgi-bin/groups/view.cgi [L]
> >> --------------------
> >>
> >> Ps - Ive checked the rewrite log file - NOTHING is
shown
> >there (but the
> >> server does create one)
> >> Even though its level 9 - Which should log MOST / ALL
the
> >errors/warnings
> >> in rewriting codes)
> >>
> >> does that make sense ?
> >>
> >>
> >>
> >> G.
> >>
> >>
> >>
> >
> >
>
>-----------------------------------------------------------
-
> >--------------------
> >
> >
>
>> ---------------------------------------------------------
-
> >-----------
> >> The official User-To-User support forum of the Apache
HTTP
> >Server Project.
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