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From Jurgen <>
Subject Re: [users@httpd] Other Forms of Apache Support
Date Sun, 05 Jan 2003 01:54:29 GMT

I think that the mailing list might be a bit inconvenient initially for the one looking for
answers, but I think it is very convenient for the ones that answer.
It also helps getting answers much faster, because there is almost always someone around and
it also gives the opportunity for a dialog.

If this message was posted on a forum I would never read it and I wouldn't read most of the
stuff here at all and I would hardly answer any questions. I don't think I would have some
forum web page open and reaload it to answer questions or even check it ocationally. The only
real advantage is that it is easier to search through it, but there would be much less poeple
to answer questions.

An finally, who has time to hang out in IRCs all day. It forces you too stay there until you
helped someone or you might feel impolite if you just left.


On Sun, 5 Jan 2003 00:39:19 -0000
"Chris Taylor" <> wrote:

> Hash: SHA1
> This represents my opinion as well Zac, although I'm a major user of
> Forums, this list would not benefit from changing to one. The main
> difference IMO is that a Forum is much more community-oriented
> (profiles, private messaging, seperate forums for different topics)
> and the list is not a community. It's essentially a question and
> answer service, where you post a question and hope somone can provide
> an answer. A Forum wouldn't give you that IMO, it can be too time
> consuming to look it over etc etc.
> The other main issue (which is possibly a bit controversial) is with
> IRC. By leaving it up to members to write replies to emails if they
> can/want to it's a very "passive" sort of system. IRC encourages
> active participation, and I think this would put many helpful people
> off participating, because although I'm happy to donate some of my
> time answering questions as I work in an evening, I really don't want
> to sit in a busy IRC channel being pestered :)
> Just my 2p....
> Chris Taylor - - The guy with the PS2 WebServer -
> - ----- Original Message ----- 
> From: "Zac Stevens" <>
> To: <>
> Sent: Sunday, January 05, 2003 12:33 AM
> Subject: Re: [users@httpd] Other Forms of Apache Support
> > On Sat, Jan 04, 2003 at 06:01:43PM -0600, Ryan Panning wrote:
> > > A forum would be the best solution I think. I participate on many
> > > forums and  find them 100% better than a mailing list. Everything
> > > is saved so you can  search through the forum for a specific
> > > topic, that way there is way less  redundant questions. I could
> > > go on and on about the nice features of forums.  
> > 
> > As a counterpoint, consider the negative aspects of forums:
> >  * Slow
> >  * No way to filter view of messages
> >  * Unweildy interface
> >  * Single point of failure for searches
> > 
> > > IRC was just an idea if someone would would rather chat then
> > > email back and  forth. There are also chat clients available in
> > > forums. YaBB has a good one  that you can add on to the forum. I
> > > would be glad to help out setting one up  for Apache. I manage a
> > > few my self.
> > 
> > This assumes that the knowledgeable contributors have the time and
> > inclination to sit in a chat room waiting for questions.  Please
> > remember that this is a volunteer service, and from tracking this
> > list for the past couple of years I think it's safe to say that
> > only a handful of people provide 90% of the answers.
> > 
> > For me, at least, email is the most convenient way in participating
> > in the discussion.  I can filter all the list mail into a separate
> > box and have a answer a couple of questions when I have time.  It's
> > easy for me to filter the list so that I don't see messages
> > pertaining to topics I'm no expert in (tomcat, mod_rewrite).  It's
> > fast and simple, and I don't need to waste time fighting an
> > interface when I could be using that time to answer questions.  I'm
> > not a big contributor, but I'd imagine that the problems I have
> > with a forum would be at least as great for others (unless I'm just
> > a whinger!)
> > 
> > As for searching, the HTTPD website offers links to google the
> > newsgroups as well as several different archives of the mailing
> > list.  There is also a comprehensive FAQ.  Most people use these
> > resources.  Some do not.  It would take quite some time for a forum
> > to be populated with sufficient information as to make it worth
> > searching.  For that period, people would still need to search the
> > newsgroup and list archives.  In the short to medium term, a forum
> > provides no benefit in this regard.
> > 
> > As for a quicker response, Covalent and others provide commercial
> > support for the Apache web server.  There's only so much that can
> > be expected for free, and a guaranteed turnaround really isn't one
> > of those things.  
> > 
> > Anyway, that's my 2c.
> > 
> > 
> > Zac
> > 
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