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From Dean Gaudet <>
Subject Re: Apache at
Date Fri, 30 Jan 1998 04:59:28 GMT

On Thu, 29 Jan 1998, Jim Jagielski wrote:


Figures, I tried to send this complaint, and their server is broken.  Why
oh why can't people just provide a damn email address.  Forms are so
goddamn stupid.


Article titled "With so much hostility on the
              software frontier, the Apache Group provides a
              safe haven from the warfare being waged for Web
              dominance. "

It is stated: The group is hostile to
              the notion that users should be able to call them for answers to
              technical questions.

Yes, this is true.  As we have no offices of business for
Apache, we would have to allow folks to call us at home.
Are you interested in giving your home phone number
out to 800,000 web sites to call you at any hour of the
day?  Probably not.

However if you visit you'll find
over 1700 bug reports, most of which have been fixed
or otherwise answered.  This is the net, we use net tools
to get our work done.  Our support comes from our bugs
page, and via the large cadre of *qualified* professionals
who respond to Apache specific questions in newsgroups
such as comp.infosystems.www.servers.unix.  You'll also
find all of this information is searchable through various
search engines -- a lot more than commercial vendors have
offered in the past.

Thanks for an otherwise mostly factual article.


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