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From bugzi...@apache.org
Subject DO NOT REPLY [Bug 35770] - Installation aborts: Internal Error 2735. ResolveServerName
Date Sat, 26 Aug 2006 19:04:48 GMT
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http://issues.apache.org/bugzilla/show_bug.cgi?id=35770





------- Additional Comments From mjgr@fireflyuk.net  2006-08-26 19:04 -------
This bug appears to be very deep seated.
First install went OK. Uninstall, then reinstall produces exactly this fault.
Tried cleaning registry, temp files, cookies.
log follows...

=== Verbose logging started: 8/26/06  17:10:36  Build type: SHIP ANSI 
2.00.2600.02  Calling process: C:\WINDOWS\SYSTEM\MSIEXEC.EXE ===
MSI (c) (71:35): Resetting cached policy values
MSI (c) (71:35): Machine policy value 'Debug' is 0
MSI (c) (71:35): ******* RunEngine:
           ******* Product: C:\InstantRails-1.0\apache_2.2.3-win32-x86-
no_ssl.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (71:35): End dialog not enabled
MSI (c) (71:35): Original package ==> C:\InstantRails-1.0\apache_2.2.3-win32-
x86-no_ssl.msi
MSI (c) (71:35): Package we're running from ==> C:\WINDOWS\TEMP\3ee45b.msi
MSI (c) (71:35): APPCOMPAT: looking for appcompat database entry with 
ProductCode '{85262A06-2D8C-4BC1-B6ED-5A705D09CFFC}'.
MSI (c) (71:35): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (71:35): Machine policy value 'TransformsSecure' is 0
MSI (c) (71:35): User policy value 'TransformsAtSource' is 0
MSI (c) (71:35): APPCOMPAT: looking for appcompat database entry with 
ProductCode '{85262A06-2D8C-4BC1-B6ED-5A705D09CFFC}'.
MSI (c) (71:35): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (71:35): Transforms are not secure.
MSI (c) (71:35): Command Line: CURRENTDIRECTORY=C:\WINDOWS\Desktop 
CLIENTUILEVEL=0 CLIENTPROCESSID=-540559 
MSI (c) (71:35): Product Code passed to Engine.Initialize:           ''
MSI (c) (71:35): Product Code from property table before transforms: '{85262A06-
2D8C-4BC1-B6ED-5A705D09CFFC}'
MSI (c) (71:35): Product Code from property table after transforms:  '{85262A06-
2D8C-4BC1-B6ED-5A705D09CFFC}'
MSI (c) (71:35): Product not registered: beginning first-time install
MSI (c) (71:35): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (71:35): User policy value 'SearchOrder' is 'nmu'
MSI (c) (71:35): Adding new sources is allowed.
MSI (c) (71:35): Package name extracted from package path: 'apache_2.2.3-win32-
x86-no_ssl.msi'
MSI (c) (71:35): Package to be registered: 'apache_2.2.3-win32-x86-no_ssl.msi'
MSI (c) (71:35): Note: 1: 2729 
MSI (c) (71:35): Note: 1: 2729 
MSI (c) (71:35): Note: 1: 2262 2: AdminProperties 3: -2147287038 
MSI (c) (71:35): Machine policy value 'DisableMsi' is 0
MSI (c) (71:35): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (71:35): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (71:35): Running product '{85262A06-2D8C-4BC1-B6ED-5A705D09CFFC}' with 
user privileges: It's not assigned.
MSI (c) (71:35): TRANSFORMS property is now: 
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Application Data
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Favorites
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\NetHood
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\My Documents
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\PrintHood
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Recent
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\SendTo
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\ShellNew
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\All 
Users\Application Data
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Local 
Settings\Application Data
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\My Documents\My Pictures
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Start 
Menu\Programs\Administrative Tools
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Start 
Menu\Programs\StartUp
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Start 
Menu\Programs
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Start Menu
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\Desktop
MSI (c) (71:35): SHFOLDER::SHGetFolderPath returned: C:\WINDOWS\FONTS
MSI (c) (71:35): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
MSI (c) (71:35): MSCOREE not loaded loading copy from system32
=== Logging started: 8/26/06  17:10:37 ===
MSI (c) (71:35): Machine policy value 'DisableRollback' is 0
MSI (c) (71:35): User policy value 'DisableRollback' is 0
MSI (c) (71:35): Doing action: INSTALL
Action start 17:10:37: INSTALL.
MSI (c) (71:35): UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (71:35): Running UISequence
MSI (c) (71:35): Doing action: AppSearch
Action start 17:10:37: AppSearch.
Action 17:10:37: AppSearch. Searching for installed applications
AppSearch: Property: EXISTING_APACHE_SERVICE_PATH, Signature: 
ExistingApacheService
MSI (c) (71:35): Note: 1: 2262 2: Signature 3: -2147287038 
MSI (c) (71:35): Note: 1: 2262 2: CompLocator 3: -2147287038 
MSI (c) (71:35): Note: 1: 1402 2: 
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Apache2.2 3: 2 
MSI (c) (71:35): Note: 1: 2262 2: IniLocator 3: -2147287038 
MSI (c) (71:35): Note: 1: 2262 2: DrLocator 3: -2147287038 
Action ended 17:10:37: AppSearch. Return value 1.
MSI (c) (71:35): Doing action: LaunchConditions
Action start 17:10:37: LaunchConditions.
MSI (c) (71:35): Note: 1: 2262 2: LaunchCondition 3: -2147287038 
Action ended 17:10:37: LaunchConditions. Return value 1.
MSI (c) (71:35): Doing action: SetupInitialization
Action start 17:10:37: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 17:10:37: SetupInitialization. Dialog created
Action ended 17:10:37: SetupInitialization. Return value 1.
MSI (c) (71:35): Doing action: FindRelatedProducts
Action start 17:10:37: FindRelatedProducts.
MSI (c) (71:35): Note: 1: 2262 2: Upgrade 3: -2147287038 
Action ended 17:10:37: FindRelatedProducts. Return value 1.
MSI (c) (71:35): Skipping action: CCPSearch (condition is false)
MSI (c) (71:35): Skipping action: RMCCPSearch (condition is false)
MSI (c) (71:35): Doing action: ResolveServerName
Action start 17:10:37: ResolveServerName.
MSI (c) (71:35): Creating MSIHANDLE (1) of type 790542 for thread -590283
=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Module: C:\WINDOWS\TEMP\MSIA255.TMP
Function: 0x100011f7
=====================================================

Registers:
EAX:00000000  EBX:00D62FC0  ECX:00C54240  EDX:00D50DD4  ESI:00000000  
EDI:0188FCC4
CS:EIP:015F:100011F7 SS:ESP:0167:0188FBB0  EBP:00000000
DS:0167  ES:0167  FS:3AD7  GS:19E6
Flags:00010246

Call stack:
Address   Frame

MSI (c) (71:35): Note: 1: 2735 2: ResolveServerName 
DEBUG: Error 2735:  Custom action 'ResolveServerName' has caused an unhandled 
exception and has been stopped.  This may be the result of an internal error in 
the custom action, such as an access violation.
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Internal Error 2735. ResolveServerName
MSI (c) (71:35): Product: Apache HTTP Server 2.2.3 -- Internal Error 2735. 
ResolveServerName

Action ended 17:10:45: ResolveServerName. Return value 3.
MSI (c) (71:35): Closing MSIHANDLE (1) of type 790542 for thread -590283
MSI (c) (71:35): Doing action: SetupCompleteError
Action start 17:10:45: SetupCompleteError.
Action 17:10:45: SetupCompleteError. Dialog created
Action ended 17:10:47: SetupCompleteError. Return value 2.
Action ended 17:10:47: INSTALL. Return value 3.
Property(C): DiskPrompt = [1]
Property(C): Registration = No
Property(C): UpgradeCode = {6D418E48-EABD-48E3-AAA9-5AED689312E2}
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): AdminToolsFolder = C:\WINDOWS\Start Menu\Programs\Administrative 
Tools\
Property(C): AppDataFolder = C:\WINDOWS\Application Data\
Property(C): CommonAppDataFolder = C:\WINDOWS\All Users\Application Data\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): DesktopFolder = C:\WINDOWS\Desktop\
Property(C): FavoritesFolder = C:\WINDOWS\Favorites\
Property(C): FontsFolder = C:\WINDOWS\FONTS\
Property(C): LocalAppDataFolder = C:\WINDOWS\Local Settings\Application Data\
Property(C): MyPicturesFolder = C:\My Documents\My Pictures\
Property(C): NetHoodFolder = C:\WINDOWS\NetHood\
Property(C): PersonalFolder = C:\My Documents\
Property(C): PrintHoodFolder = C:\WINDOWS\PrintHood\
Property(C): ProgramMenuFolder = C:\WINDOWS\Start Menu\Programs\
Property(C): RecentFolder = C:\WINDOWS\Recent\
Property(C): SendToFolder = C:\WINDOWS\SendTo\
Property(C): StartMenuFolder = C:\WINDOWS\Start Menu\
Property(C): StartupFolder = C:\WINDOWS\Start Menu\Programs\StartUp\
Property(C): System16Folder = C:\WINDOWS\SYSTEM\
Property(C): SystemFolder = C:\WINDOWS\SYSTEM\
Property(C): SourceDir = C:\InstantRails-1.0\
Property(C): TempFolder = C:\WINDOWS\TEMP\
Property(C): TemplateFolder = C:\WINDOWS\ShellNew\
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): WindowsVolume = C:\
Property(C): LAUNCHPROGRAM = 0
Property(C): LAUNCHREADME = 0
Property(C): FileInUseProcess = 0
Property(C): AgreeToLicense = No
Property(C): _IsMaintenance = Reinstall
Property(C): IS_SQLSERVER_USERNAME = sa
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): ApplicationUsers = AllUsers
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): Display_IsBitmapDlg = 1
Property(C): ProductCode = {85262A06-2D8C-4BC1-B6ED-5A705D09CFFC}
Property(C): ProductName = Apache HTTP Server 2.2.3
Property(C): ProductVersion = 2.2.3
Property(C): ARPCONTACT = Apache Users Mailing List
Property(C): ARPHELPLINK = http://httpd.apache.org/userslist.html
Property(C): ARPHELPTELEPHONE = N/A
Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(C): ARPURLINFOABOUT = http://httpd.apache.org/
Property(C): ARPURLUPDATEINFO = http://www.apache.org/dist/httpd/binaries/win32/
Property(C): Apache_Local_Docs = http://127.0.0.1/htdocs/manual/
Property(C): Apache_Site_Docs = http://httpd.apache.org/docs/2.2/
Property(C): Apache_Site_FAQ = http://httpd.apache.org/docs/2.2/faq/
Property(C): ApplicationName = Apache HTTP Server 2.2
Property(C): DWUSINTERVAL = 30
Property(C): DWUSLINK = 
CEECD09FF92CD7F83EACB0485E7C978F8EDCB78F59EB97D8CE9CD048EECCA00FFE9C77CFE9AC
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = Installation Wizard
Property(C): DiskSerial = 1234-5678
Property(C): DisplayNameCustom = Custom
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): ErrorDialog = SetupError
Property(C): INSTALLLEVEL = 100
Property(C): ISVROOT_PORT_NO = 0
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: 
[1]
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): InstallChoice = AR
Property(C): Manufacturer = Apache Software Foundation
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service 
extension
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service 
extensions...
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual 
directories...
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual 
directories...
Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service 
extension
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service 
extensions...
Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and 
web site changes...
Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web 
service extensions...
Property(C): ProgressType0 = install
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): RESOLVED_WINSOCK2 = 1
Property(C): RebootYesNo = Yes
Property(C): ReinstallFileVersion = o
Property(C): ReinstallModeText = omus
Property(C): ReinstallRepair = r
Property(C): SERVERPORT = 80
Property(C): SERVERSSLPORT = 443
Property(C): SERVICEINTERNALNAME = Apache2.2
Property(C): SERVICENAME = Apache2.2
Property(C): ISReleaseFlags = NoSSL
Property(C): ProductLanguage = 1033
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): UILevel = 5
Property(C): VersionHandler = 2.00
Property(C): SOURCEDIR = C:\InstantRails-1.0\
Property(C): OriginalDatabase = C:\InstantRails-1.0\apache_2.2.3-win32-x86-
no_ssl.msi
Property(C): DATABASE = C:\WINDOWS\TEMP\3ee45b.msi
Property(C): USERNAME = johnny
Property(C): Privileged = 1
Property(C): Date = 8/26/06
Property(C): Time = 17:10:47
Property(C): RedirectedDllSupport = 1
Property(C): ColorBits = 16
Property(C): TextHeight = 16
Property(C): BorderSide = 1
Property(C): BorderTop = 1
Property(C): CaptionHeight = 19
Property(C): ScreenY = 768
Property(C): ScreenX = 1024
Property(C): SystemLanguageID = 1033
Property(C): ComputerName = LOCALHOST
Property(C): UserLanguageID = 1033
Property(C): LogonUser = johnny
Property(C): AdminUser = 1
Property(C): VirtualMemory = 1763
Property(C): PhysicalMemory = 192
Property(C): Intel = 6
Property(C): ShellAdvtSupport = 1
Property(C): WindowsBuild = 1998
Property(C): Version9X = 410
Property(C): Version95 = 410
Property(C): VersionMsi = 2.00
Property(C): VersionDatabase = 110
Property(C): CLIENTPROCESSID = -540559
Property(C): CLIENTUILEVEL = 0
Property(C): CURRENTDIRECTORY = C:\WINDOWS\Desktop
Property(C): PackagecodeChanging = 1
Property(C): ProductState = -1
Property(C): PackageCode = {399EA1BB-3079-490D-8A41-C38FD5659D26}
=== Logging stopped: 8/26/06  17:10:47 ===
MSI (c) (71:35): Grabbed execution mutex.
MSI (c) (71:35): Cleaning up uninstalled install packages, if any exist
MSI (c) (71:35): MainEngineThread is returning 1603
=== Verbose logging stopped: 8/26/06  17:10:47 ===



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