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From Sean Busbey <bus...@cloudera.com>
Subject Re: Changing resolution in JIRA
Date Mon, 09 Nov 2015 19:54:38 GMT
In our current jira workflow, I believe closed issues can't be reopened.

I suppose that means issues that have been in a release should be closed?

On Mon, Nov 9, 2015 at 1:52 PM, Lars Francke <lars.francke@gmail.com> wrote:
> Thanks guys!
>
> Another related question: Resolved vs. Closed? Should all resolved issues
> (especially the old ones) be closed? If so I'd be happy to work a bit on
> this but I don't have the proper permissions to do so.
>
> On Mon, Nov 9, 2015 at 5:15 PM, Andrew Purtell <apurtell@apache.org> wrote:
>
>> I believe that's correct. Anyway, I don't think we object to this practice.
>> Please feel free to help us with JIRA hygiene.
>>
>> On Mon, Nov 9, 2015 at 8:37 AM, Nick Dimiduk <ndimiduk@gmail.com> wrote:
>>
>> > I think reopen and reclose is "how it is done."
>> >
>> > On Monday, November 9, 2015, Lars Francke <lars.francke@gmail.com>
>> wrote:
>> >
>> > > Thanks Nicolas, that's good to know. Probably fixed in some kind of
>> > > workflow then. Let's see if someone else has an idea.
>> > >
>> > > On Mon, Nov 9, 2015 at 10:12 AM, Nicolas Liochon <nkeywal@gmail.com
>> > > <javascript:;>> wrote:
>> > >
>> > > > fwiw, I gave it a try and I can't change the resolution myself, even
>> > if I
>> > > > have the admin bit on the jira.
>> > > > But may be a jira guru can do something about this...
>> > > >
>> > > > On Mon, Nov 9, 2015 at 10:17 AM, Lars Francke <
>> lars.francke@gmail.com
>> > > <javascript:;>>
>> > > > wrote:
>> > > >
>> > > > > Hi,
>> > > > >
>> > > > > LarsG and I have been looking at a couple of JIRA issues (861
to be
>> > > > > precise) that are listed as Resolved & Fixed but without
a Fix
>> > version.
>> > > > > Some of them should have been closed as Invalid instead of Fixed
>> and
>> > > > > various other problems.
>> > > > >
>> > > > > We weren't able to change the Resolution though. We worked around
>> it
>> > by
>> > > > > reopening and closing again. Is there any other way to do this
or a
>> > set
>> > > > of
>> > > > > permissions you could give me and/or Lars George?
>> > > > >
>> > > > > Thanks!
>> > > > >
>> > > > > Cheers,
>> > > > > Lars
>> > > > >
>> > > >
>> > >
>> >
>>
>>
>>
>> --
>> Best regards,
>>
>>    - Andy
>>
>> Problems worthy of attack prove their worth by hitting back. - Piet Hein
>> (via Tom White)
>>



-- 
Sean

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