Mailing-List: contact user-help@hadoop.apache.org; run by ezmlm
Precedence: bulk
Reply-To: user@hadoop.apache.org
Received-SPF: pass (nike.apache.org: domain of adi@cloudera.com designates
 209.85.223.176 as permitted sender)
MIME-Version: 1.0
In-Reply-To: <BLU0-SMTP41D179F14641DD5204D1368F9A0@phx.gbl>
References: <OF3885AAC8.4B888128-ON87257A7E.0081F0B5@us.ibm.com>
	<BLU0-SMTP41D179F14641DD5204D1368F9A0@phx.gbl>
Date: Thu, 20 Sep 2012 11:26:04 -0700
Message-ID: 
 <CAE_FxDjXW5utU_6tV0DDGG5SY-4meLnjTMujmi4LNAGTxegCfQ@mail.gmail.com>
Subject: Re: IBM big insights distribution
From: Andy Isaacson <adi@cloudera.com>
To: user@hadoop.apache.org
Cc: Serge.Blazhiyevskyy@nice.com
Content-Type: text/plain; charset=ISO-8859-1

On Thu, Sep 20, 2012 at 5:24 AM, Michael Segel
<michael_segel@hotmail.com> wrote:
> Why is it that when anyone asks a question about IBM Tom wants to take it off line?

To be fair, most vendors tend to redirect distro-specific discussion
to non-apache.org forums. Cloudera has a cdh-user list, MapR has web
forums and a support address IIRC, Hortonworks has community forums,
et cetera. I have no problem recognizing that an apache-hosted list is
not the right place to discuss a vendor-specific problem.

If, OTOH, someone is experiencing a problem that is probably down to
core Hadoop and just happens to be using a particular distro, I think
user@hadoop is a perfectly reasonable place to discuss that, and
there's no particular need to hide the fact that a specific distro is
in use, it's not as if The Name Cannot Be Spoken or something.

> Not very social.

Different user communities have different norms for behavior, and make
different technical choices for communication medium based on that.
Seems pretty reasonable to me.  I may find some people's customs odd,
but I also recognize they probably feel the same way about me. :) If I
were Tom I'd redirect to a different public forum rather than
attempting to help each user one-on-one, but I'm not about to tell him
how to organize his life.

-andy