hadoop-common-user mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From Aaron Kimball <aa...@cloudera.com>
Subject Re: Running Cloudera's distribution without their support agreement - is that a bad idea?
Date Wed, 19 Aug 2009 23:28:53 GMT
Hi Erik,

We built our distribution to make it easy for you to get started using
Hadoop -- not to force you into buying a support agreement. (Though if
you're running Hadoop in a production environment, we're certainly happy to
talk to you about that later! ;)

You're just as likely to get help from this mailing list with any Hadoop
questions, bugs, etc. here whether you're running our packages, or whether
you download a "stock" package from Apache. An advantage of our distribution
is that we tend to backport bugfixes more aggressively than Apache does. So
our release of 0.18.3 contains some bugfixes that aren't present in Apache's
0.18.3 tarball. (They're all contributed to 0.19 or 0.20, or on the
development trunk, though.) And if you report a bug on our distribution,
we'll fix it and you just 'apt-get upgrade hadoop' when it's ready. Rather
than get too high on my soapbox, I'll just point you toward
www.cloudera.com/hadoop if you're interested in learning more.

If you've got specific questions or bug reports about installing our
packages, like apt-get throws a strange message at you, we also have a
separate community support forum at
http://getsatisfaction.com/clouderawhere we'll help you resolve these
issues, support contract or no. This is
in a separate forum to prevent Cloudera-specific issues from becoming a
distraction on this list.

Welcome to Hadoop :)
- Aaron

On Wed, Aug 19, 2009 at 7:43 AM, Steve Loughran <stevel@apache.org> wrote:

> Erik Forsberg wrote:
>> Hi!
>> I'm currently evaluating different Hadoop versions for a new project.
>> I'm tempted by the Cloudera distribution, since it's neatly packaged
>> into .deb files, and is the stable distribution but with some patches
>> applied, for example the bzip2 support.
>> I understand that I can get a support agreement from Cloudera to match
>> this distribution, but if that's not an option, will running the
>> Cloudera distribution put me in a position where I won't get any help
>> from the community because I'm not running an official Apache Hadoop
>> release?
> -there is no official Apache deb so you will end up using someone elses deb
> if that is how you build your cluster up.
> -everyone welcomes bug reports, especially ones with stack traces.
> -regardless of whether you use an official vs external release, a common
> answer to any bugrep will be "does it go away on the latest release?" And
> then "does it go away on trunk?".
> -only you are going to be able to track down problems on your cluster,
> because your machines and network is different from everybody else's.
> -the act of checking out and building a release locally sets you up to
> adding diagnostics and fixes to the source, fixes you can turn into patches
> to get pushed in.
> what cloudera are selling, then, is not the packaging, so much as them
> taking over the work of fixing bugs for you. You are still free to track
> down and fix your own problems, on their releases and the Apache ones
> -because nobody else's network/cluster matches yours.
> I am in favour of adding lots more diagnostics to hadoop, most of the
> patches of mine that have gone in help with this debugging of which machines
> are playing up -and why. Anything we can do to help debug hadoop, or
> validate an installation, is a welcome improvement.
> -steve

  • Unnamed multipart/alternative (inline, None, 0 bytes)
View raw message