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From Apache Wiki <wikidi...@apache.org>
Subject [Hadoop Wiki] Update of "Distributions and Commercial Support" by SteveLoughran
Date Thu, 24 Jan 2013 05:33:47 GMT
Dear Wiki user,

You have subscribed to a wiki page or wiki category on "Hadoop Wiki" for change notification.

The "Distributions and Commercial Support" page has been changed by SteveLoughran:

  The sole products that can be called a release of Apache Hadoop come from [[http://www.apache.org/dyn/closer.cgi/hadoop/|apache.org]].
Some companies release or sell products that include the official Apache Hadoop release files,
and/or their own and other useful tools. Other companies or organizations release products
that include artifacts build from modified or extended versions of the Apache Hadoop source
tree. Such derivative works are not supported by the Apache Team: all support issues must
be directed to the suppliers themselves.
  The Apache Software Foundation strongly encourages users of Hadoop -in any form- to get
involved in the Apache-hosted mailing lists. Even though you may only get support through
the supplier of any derivative work of Apache Hadoop, by participating in the Hadoop user
and developer lists, you can become an active part of the Hadoop community. Your needs may
be addressed in future versions of the code, and you will be able to get in touch with many
other users of the technology. 
+ The Hadoop developers would like you to be aware that filing JIRA issues is not a way to
get support to get your Hadoop installation up and running. Those bug reports are not bugs,
and will [[InvalidJiraIssues|be closed as invalid]]. Either use the [[http://hadoop.apache.org/general_lists.html#User|hadoop-user]]
mailing list, the organisations providing support listed below, or delve into the Hadoop source
  Entries are listed alphabetically by company name.

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