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From Stefano Mazzocchi <stef...@apache.org>
Subject Re: cvs commit: gump/blog/Issues Struts-Velocity.txt
Date Fri, 12 Mar 2004 15:08:08 GMT
Martin Cooper wrote:

> On Thu, 11 Mar 2004, Nick Chalko wrote:
> 
> 
>>Is it premature to talk about this?
>>http://gump.chalko.com/gb/blog/Issues/?smm=y&permalink=Struts-Velocity.txt&preview=true
>>
>>I like to keep the visibility up. but is the risk of stepping on toes to
>>large?
> 
> 
> In principle, I don't mind this, but a couple of points to bear in mind:
> 
> 1) The breakage happened 3 weeks and 6 days ago, but it was not until
> today that a message was sent to struts-dev informing us of the problem.
> We can't track all of the client projects, so if we break something,
> someone needs to let us know. It would be nice if that happened rather
> less than a month after the problem, because who knows what else might
> have happened in the code base since that change, making it that much
> harder to resolve. If the offending project is notified, and the problem
> persists for some period of time after that (more than a couple of days,
> but less than a month), *then* it is reasonable to go blog about it
> publicly. But please don't go posting about problems that the team either
> hasn't been notified of yet, or has only just heard about.
> 
> 2) The wording in the blog entry is not exactly friendly, specifically the
> "show them what they are doing is harmful to client projects". This sounds
> like a parent scolding a naughty child. Yes, we know it's not good, but we
> didn't sit around and try to come up with ways to break Velocity-Tools. It
> was an accident, and we'll fix it.

You are right, the tone of the message is not helpful at all.

We must make a serious effort to show that gump is fostering 
communication, not blaming and pointing fingers!!

Also, let's leave the people a break and report things when they are 
solved not then they appear!!!

-- 
Stefano.


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