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From: Kok Hooi Chew <chewkokhooi@gmail.com>
Date: Mon, 6 Mar 2017 09:14:58 +0800
Message-ID: <CAGmR2eKQ3G5-tB2+8zbJDjqP0H0uPPwiakERCTjan9CTeHmWqQ@mail.gmail.com>
Subject: Re: ReverseVNC issue
To: "user@guacamole.incubator.apache.org" <user@guacamole.incubator.apache.org>
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archived-at: Mon, 06 Mar 2017 01:15:06 -0000

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Hi Mike,
   Will installing Guacamole in Windows Azure causing all these issues?
Sometimes even when the mouse are not showing, I still can click on the
screen, and the click event is being passed successfully to the phone

  What else I can check on my side?

Thanks

Regards
KokHooi

On Sun, Mar 5, 2017 at 7:46 AM, Kok Hooi Chew <chewkokhooi@gmail.com> wrote:

> Hi Mike
> Yup, the port is open, intermittenly we will face issue like screen not
> updated or mouse doesn't show, but sometimes it's working fine.
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
>
> ------------------------------
> *From:* Mike Jumper <mike.jumper@guac-dev.org>
> *Sent:* Sunday, March 5, 2017 5:51:29 AM
> *To:* user@guacamole.incubator.apache.org
> *Subject:* Re: ReverseVNC issue
>
> On Thu, Mar 2, 2017 at 4:28 PM, Kok Hooi Chew <chewkokhooi@gmail.com>
> wrote:
>
>> Hi All,
>> I'm using Guacamole v0.9.10 with NoAuth extension. I'm having issues when
>> using ReverseVNC where most of the time it's either getting connection
>> timeout or screen is shown but no mouse cursor or screen is shown but not
>> updated
>>
>> Guacd log
>> Mar  3 00:21:11 FMUbuntu guacd[1398]: Creating new client for protocol
>> "vnc"
>> Mar  3 00:21:11 FMUbuntu guacd[1398]: Connection ID is
>> "$996828ec-99ca-4141-b49f-60f7ebd0ea25"
>> Mar  3 00:21:11 FMUbuntu guacd[40842]: Cursor rendering: local
>> Mar  3 00:21:11 FMUbuntu guacd[40842]: User "@3a384570-f795-4722-a232-27d4fbd45a94"
>> joined connection "$996828ec-99ca-4141-b49f-60f7ebd0ea25" (1 users now
>> present)
>> Mar  3 00:21:11 FMUbuntu guacd[40842]: Listening for connections on port
>> 7716
>> Mar  3 00:21:11 FMUbuntu guacd[40842]:  -listennofork: Listening on port
>> 7716
>> Mar  3 00:21:11 FMUbuntu guacd[40842]:  -listennofork: Command line
>> errors are not reported until a connection comes in.
>> Mar  3 00:21:15 FMUbuntu systemd[40649]: Time has been changed
>>
>>
> Are you sure port 7716 is open and reachable from the VNC server
> initiating the reverse connection?
>
> - Mike
>
>

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<div dir=3D"ltr">Hi Mike,<div>=C2=A0 =C2=A0Will installing Guacamole in Win=
dows Azure causing all these issues? Sometimes even when the mouse are not =
showing, I still can click on the screen, and the click event is being pass=
ed successfully to the phone</div><div><br></div><div>=C2=A0 What else I ca=
n check on my side?</div><div><br></div><div>Thanks</div><div><br></div><di=
v>Regards</div><div>KokHooi</div></div><div class=3D"gmail_extra"><br><div =
class=3D"gmail_quote">On Sun, Mar 5, 2017 at 7:46 AM, Kok Hooi Chew <span d=
ir=3D"ltr">&lt;<a href=3D"mailto:chewkokhooi@gmail.com" target=3D"_blank">c=
hewkokhooi@gmail.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_qu=
ote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex=
">


<div>
<div id=3D"m_1706933220398215650compose-container">
<span><span></span></span>
<div>
<div>Hi Mike</div>
<div>Yup, the port is open, intermittenly we will face issue like screen no=
t updated or mouse doesn&#39;t show, but sometimes it&#39;s working fine.=
=C2=A0<br>
<br>
<div class=3D"m_1706933220398215650acompli_signature">Get <a href=3D"https:=
//aka.ms/o0ukef" target=3D"_blank">Outlook for iOS</a></div>
<br>
</div>
</div>
</div>
<hr style=3D"display:inline-block;width:98%">
<div id=3D"m_1706933220398215650divRplyFwdMsg" dir=3D"ltr"><font face=3D"Ca=
libri, sans-serif" color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> =
Mike Jumper &lt;<a href=3D"mailto:mike.jumper@guac-dev.org" target=3D"_blan=
k">mike.jumper@guac-dev.org</a>&gt;<br>
<b>Sent:</b> Sunday, March 5, 2017 5:51:29 AM<span class=3D""><br>
<b>To:</b> <a href=3D"mailto:user@guacamole.incubator.apache.org" target=3D=
"_blank">user@guacamole.incubator.<wbr>apache.org</a><br>
<b>Subject:</b> Re: ReverseVNC issue</span></font>
<div>=C2=A0</div>
</div><div><div class=3D"h5">
<div>
<div dir=3D"ltr">
<div class=3D"gmail_extra">
<div class=3D"gmail_quote">On Thu, Mar 2, 2017 at 4:28 PM, Kok Hooi Chew <s=
pan dir=3D"ltr">
&lt;<a href=3D"mailto:chewkokhooi@gmail.com" target=3D"_blank">chewkokhooi@=
gmail.com</a>&gt;</span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
<div dir=3D"ltr">Hi All,
<div>I&#39;m using Guacamole v0.9.10 with NoAuth extension. I&#39;m having =
issues when using ReverseVNC where most of the time it&#39;s either getting=
 connection timeout or screen is shown but no mouse cursor or screen is sho=
wn but not updated</div>
<div><br>
</div>
<div>Guacd log</div>
<div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[1398]: Creating new client for pro=
tocol &quot;vnc&quot;</div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[1398]: Connection ID is &quot;$996=
828ec-99ca-4141-b49f-60f7<wbr>ebd0ea25&quot;</div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[40842]: Cursor rendering: local</d=
iv>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[40842]: User &quot;@3a384570-f795-=
4722-a232-27d4<wbr>fbd45a94&quot; joined connection &quot;$996828ec-99ca-41=
41-b49f-60f7<wbr>ebd0ea25&quot; (1 users now present)</div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[40842]: Listening for connections =
on port 7716</div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[40842]: =C2=A0-listennofork: Liste=
ning on port 7716</div>
<div>Mar =C2=A03 00:21:11 FMUbuntu guacd[40842]: =C2=A0-listennofork: Comma=
nd line errors are not reported until a connection comes in.</div>
<div>Mar =C2=A03 00:21:15 FMUbuntu systemd[40649]: Time has been changed</d=
iv>
</div>
<div><br>
</div>
</div>
</blockquote>
<div><br>
</div>
<div>Are you sure port 7716 is open and reachable from the VNC server initi=
ating the reverse connection?</div>
<div><br>
</div>
<div>- Mike</div>
<div><br>
</div>
</div>
</div>
</div>
</div>
</div></div></div>

</blockquote></div><br></div>

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