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From Mehdi Osman <mehdi.os...@acfellows.com>
Subject Re: Black screen on connect
Date Mon, 20 Mar 2017 11:15:34 GMT
All right. We'll try that.
Thanks!

2017-03-20 12:13 GMT+01:00 Jorge Camara <jorge.camara@webaula.com>:

> Hi.
> Actually I've reinstalled vm and it seems to work.
> Here in the company we suspended this project of guacamole use and since
> then we are not using it.
> I also did not use any plugin as the redirection drive. Only session
> recording.
> Try to disable and run the tests.
>
>
>
> *Atenciosamente,*
>
> *Jorge Camara*
>
> Analista de Suporte Sênior - *Centro de Tecnologia*
>
> *www.webaula.com.br* <http://www.webaula.com.br/>
> +55 (31) 2129-0550
>
>
>
> 2017-03-20 7:12 GMT-03:00 Mehdi Osman <mehdi.osman@acfellows.com>:
>
>> Hi Jorge,
>>
>> Have you found any way around this issue?
>> We're facing it as well...
>>
>> Thanks.
>>
>> 2017-01-26 17:19 GMT+01:00 Jorge Camara <jorge.camara@webaula.com>:
>>
>>> With me it was the other way around. My experience of using guacamole in
>>> IE11 was worse. Black screen on almost all connections.
>>>
>>> Output of my syslog:
>>>
>>> Jan 26 14:16:08 WASN08 guacd[6691]: Creating new client for protocol
>>> "rdp"
>>> Jan 26 14:16:08 WASN08 guacd[6691]: Connection ID is
>>> "$70d76c0e-7190-41b1-9cd8-ad5a6b25d504"
>>> Jan 26 14:16:09 WASN08 guacd[15990]: No security mode specified.
>>> Defaulting to RDP.
>>> Jan 26 14:16:09 WASN08 guacd[15990]: Resize method: none
>>> Jan 26 14:16:09 WASN08 guacd[15990]: User "@cd717540-1b7e-4bb8-8fdd-1bbc1851118f"
>>> joined connection "$70d76c0e-7190-41b1-9cd8-ad5a6b25d504" (1 users now
>>> present)
>>> Jan 26 14:16:09 WASN08 guacd[15990]: No available audio encoding. Sound
>>> disabled.
>>> Jan 26 14:16:09 WASN08 guacd[15990]: Recording of session will be saved
>>> to "/etc/guacamole/screenrec//dcgerencia01".
>>> Jan 26 14:16:09 WASN08 guacd[15990]: Loading keymap "base"
>>> Jan 26 14:16:09 WASN08 guacd[15990]: Loading keymap "en-us-qwerty"
>>> Jan 26 14:16:14 WASN08 guacd[15990]: guacdr connected.
>>> Jan 26 14:16:14 WASN08 guacd[15990]: guacsnd connected.
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Connected to RDPDR 1.12 as client
>>> 0x0003
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
>>> type=0x0001, length=44
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
>>> type=0x0002, length=8
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
>>> type=0x0003, length=8
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
>>> type=0x0004, length=8
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
>>> type=0x0005, length=8
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Sending capabilities...
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Capabilities sent.
>>> Jan 26 14:16:14 WASN08 guacd[15990]: Client ID confirmed
>>>
>>>
>>> And here after a short time, "reconnect" button appears and work fine
>>> ater.
>>>
>>>
>>> Jan 26 14:18:33 WASN08 guacd[6691]: Creating new client for protocol
>>> "rdp"
>>> Jan 26 14:18:33 WASN08 guacd[6691]: Connection ID is
>>> "$09659090-f634-4dee-835b-c72b19f207aa"
>>> Jan 26 14:18:33 WASN08 guacd[16047]: No security mode specified.
>>> Defaulting to RDP.
>>> Jan 26 14:18:33 WASN08 guacd[16047]: Resize method: none
>>> Jan 26 14:18:33 WASN08 guacd[16047]: User "@54ea6d71-bfd4-4aa5-b5f6-b38120edac9c"
>>> joined connection "$09659090-f634-4dee-835b-c72b19f207aa" (1 users now
>>> present)
>>> Jan 26 14:18:33 WASN08 guacd[16047]: No available audio encoding. Sound
>>> disabled.
>>> Jan 26 14:18:33 WASN08 guacd[16047]: Recording of session will be saved
>>> to "/etc/guacamole/screenrec//dcgerencia01.2".
>>> Jan 26 14:18:33 WASN08 guacd[16047]: Loading keymap "base"
>>> Jan 26 14:18:33 WASN08 guacd[16047]: Loading keymap "en-us-qwerty"
>>> Jan 26 14:18:33 WASN08 guacd[16047]: guacdr connected.
>>> Jan 26 14:18:33 WASN08 guacd[16047]: guacsnd connected.
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Connected to RDPDR 1.12 as client
>>> 0x0005
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
>>> type=0x0001, length=44
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
>>> type=0x0002, length=8
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
>>> type=0x0003, length=8
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
>>> type=0x0004, length=8
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
>>> type=0x0005, length=8
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Sending capabilities...
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Capabilities sent.
>>> Jan 26 14:18:34 WASN08 guacd[16047]: Client ID confirmed
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Atenciosamente,*
>>>
>>> *Jorge Camara*
>>>
>>> Analista de Suporte Sênior - *Centro de Tecnologia*
>>>
>>> *www.webaula.com.br* <http://www.webaula.com.br/>
>>> +55 (31) 2129-0550
>>>
>>>
>>>
>>> 2017-01-26 10:32 GMT-02:00 Hawkins, Richard <
>>> richard.hawkins@medctrbarbour.org>:
>>>
>>>> I have had this happen also, Black Screen until I used IE11.   Firefox
>>>> didn’t work,  Chrome didn’t work.  IE11  never has an issue.
>>>>
>>>>
>>>>
>>>> *From:* Jorge Camara [mailto:jorge.camara@webaula.com]
>>>> *Sent:* Thursday, January 26, 2017 5:35 AM
>>>> *To:* user@guacamole.incubator.apache.org
>>>> *Subject:* Re: Black screen on connect
>>>>
>>>>
>>>>
>>>> Hi Mike,
>>>>
>>>>
>>>>
>>>> Any hint on this problem?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Atenciosamente,*
>>>>
>>>> *Jorge Camara*
>>>>
>>>> Analista de Suporte Sênior - *Centro de Tecnologia*
>>>>
>>>> *www.webaula.com.br* <http://www.webaula.com.br/>
>>>> +55 (31) 2129-0550
>>>>
>>>>
>>>>
>>>> 2017-01-23 10:09 GMT-02:00 Jorge Camara <jorge.camara@webaula.com>:
>>>>
>>>> Hi.
>>>>
>>>>
>>>>
>>>> Here´s a Console error that appears. In Network-JS doesn´t show any
>>>> error.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> [image: Imagem inline 1]
>>>>
>>>> Another:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> [image: Imagem inline 1]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> And other error in console:
>>>>
>>>> http://remote.webaula.dc:8080/api/tokens/4CE1E8B68C46F81CAF0
>>>> BC46F26CD73E37AA8219F512AC24F1A462A7E5FB31074" -X DELETE -H "Host:
>>>> remote.webaula.dc:8080" -H "User-Agent: Mozilla/5.0 (Windows NT 10.0;
>>>> WOW64; rv:50.0) Gecko/20100101 Firefox/50.0" -H "Accept: application/json,
>>>> text/plain, */*" -H "Accept-Language: pt-BR,pt;q=0.8,en-US;q=0.5,en;q=0.3"
>>>> --compressed -H "Referer: http://remote.webaula.dc:8080/" -H "Cookie:
>>>> JSESSIONID=A55C9D8D9DAEEBA356F4AFBE667EC289;
>>>> GUAC_AUTH="%"7B"%"22authToken"%"22"%"3A"%"224CE1E8B68C46F81C
>>>> AF0BC46F26CD73E37AA8219F512AC24F1A462A7E5FB31074"%"22"%"2C"%
>>>> "22username"%"22"%"3A"%"22frederico"%"22"%"2C"%"22dataSource
>>>> "%"22"%"3A"%"22mysql"%"22"%"2C"%"22availableDataSources"%"22
>>>> "%"3A"%"5B"%"22mysql"%"22"%"2C"%"22mysql-shared"%"22"%"5D"%"7D" -H
>>>> "Connection: keep-alive"
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> [image: Imagem inline 2]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Atenciosamente,*
>>>>
>>>> *Jorge Camara*
>>>>
>>>> Analista de Suporte Sênior - *Centro de Tecnologia*
>>>>
>>>> *www.webaula.com.br* <http://www.webaula.com.br/>
>>>> +55 (31) 2129-0550
>>>>
>>>>
>>>>
>>>> 2017-01-20 16:49 GMT-02:00 Mike Jumper <mike.jumper@guac-dev.org>:
>>>>
>>>> On Fri, Jan 20, 2017 at 4:03 AM, Jorge Camara <jorge.camara@webaula.com>
>>>> wrote:
>>>>
>>>> ...
>>>>
>>>> And my catalina.out log was:
>>>>
>>>> Exception in thread "Thread-85" java.lang.IllegalStateException:
>>>> Message will not be sent because the WebSocket session has been closed
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.writeMe
>>>> ssagePart(WsRemoteEndpointImplBase.java:384)
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.startMe
>>>> ssage(WsRemoteEndpointImplBase.java:340)
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase$TextMes
>>>> sageSendHandler.write(WsRemoteEndpointImplBase.java:755)
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.sendPar
>>>> tialString(WsRemoteEndpointImplBase.java:252)
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.sendStr
>>>> ing(WsRemoteEndpointImplBase.java:195)08:50:49.590
>>>> [http-nio-8080-exec-6] INFO  o.a.g.tunnel.TunnelRequestService - User
>>>> "jorge" disconnected from connection "87". Duration: 5173 milliseconds
>>>>
>>>>
>>>>
>>>>         at org.apache.tomcat.websocket.WsRemoteEndpointBasic.sendText(W
>>>> sRemoteEndpointBasic.java:37)
>>>>
>>>>         at org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpo
>>>> int$2.run(GuacamoleWebSocketTunnelEndpoint.java:169)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Are there any other errors in your catalina.out?
>>>>
>>>>
>>>>
>>>> What about in the browser's JavaScript error console?
>>>>
>>>>
>>>>
>>>> - Mike
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>> --
>>
>>
>> Mehdi Osman
>> Managing Partner, AC Fellows
>> m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065>
>> e mehdi.osman@acfellows.com
>> <https://fr.linkedin.com/pub/mehdi-osman/4/617/545>
>>
>
>


-- 


Mehdi Osman
Managing Partner, AC Fellows
m. +33 6 61 38 47 65
e mehdi.osman@acfellows.com
<https://fr.linkedin.com/pub/mehdi-osman/4/617/545>

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