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From Jorge Camara <jorge.cam...@webaula.com>
Subject Re: Black screen on connect
Date Thu, 26 Jan 2017 16:19:36 GMT
With me it was the other way around. My experience of using guacamole in
IE11 was worse. Black screen on almost all connections.

Output of my syslog:

Jan 26 14:16:08 WASN08 guacd[6691]: Creating new client for protocol "rdp"
Jan 26 14:16:08 WASN08 guacd[6691]: Connection ID is
"$70d76c0e-7190-41b1-9cd8-ad5a6b25d504"
Jan 26 14:16:09 WASN08 guacd[15990]: No security mode specified. Defaulting
to RDP.
Jan 26 14:16:09 WASN08 guacd[15990]: Resize method: none
Jan 26 14:16:09 WASN08 guacd[15990]: User
"@cd717540-1b7e-4bb8-8fdd-1bbc1851118f" joined connection
"$70d76c0e-7190-41b1-9cd8-ad5a6b25d504" (1 users now present)
Jan 26 14:16:09 WASN08 guacd[15990]: No available audio encoding. Sound
disabled.
Jan 26 14:16:09 WASN08 guacd[15990]: Recording of session will be saved to
"/etc/guacamole/screenrec//dcgerencia01".
Jan 26 14:16:09 WASN08 guacd[15990]: Loading keymap "base"
Jan 26 14:16:09 WASN08 guacd[15990]: Loading keymap "en-us-qwerty"
Jan 26 14:16:14 WASN08 guacd[15990]: guacdr connected.
Jan 26 14:16:14 WASN08 guacd[15990]: guacsnd connected.
Jan 26 14:16:14 WASN08 guacd[15990]: Connected to RDPDR 1.12 as client
0x0003
Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
type=0x0001, length=44
Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
type=0x0002, length=8
Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
type=0x0003, length=8
Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
type=0x0004, length=8
Jan 26 14:16:14 WASN08 guacd[15990]: Ignoring server capability set
type=0x0005, length=8
Jan 26 14:16:14 WASN08 guacd[15990]: Sending capabilities...
Jan 26 14:16:14 WASN08 guacd[15990]: Capabilities sent.
Jan 26 14:16:14 WASN08 guacd[15990]: Client ID confirmed


And here after a short time, "reconnect" button appears and work fine ater.


Jan 26 14:18:33 WASN08 guacd[6691]: Creating new client for protocol "rdp"
Jan 26 14:18:33 WASN08 guacd[6691]: Connection ID is
"$09659090-f634-4dee-835b-c72b19f207aa"
Jan 26 14:18:33 WASN08 guacd[16047]: No security mode specified. Defaulting
to RDP.
Jan 26 14:18:33 WASN08 guacd[16047]: Resize method: none
Jan 26 14:18:33 WASN08 guacd[16047]: User
"@54ea6d71-bfd4-4aa5-b5f6-b38120edac9c" joined connection
"$09659090-f634-4dee-835b-c72b19f207aa" (1 users now present)
Jan 26 14:18:33 WASN08 guacd[16047]: No available audio encoding. Sound
disabled.
Jan 26 14:18:33 WASN08 guacd[16047]: Recording of session will be saved to
"/etc/guacamole/screenrec//dcgerencia01.2".
Jan 26 14:18:33 WASN08 guacd[16047]: Loading keymap "base"
Jan 26 14:18:33 WASN08 guacd[16047]: Loading keymap "en-us-qwerty"
Jan 26 14:18:33 WASN08 guacd[16047]: guacdr connected.
Jan 26 14:18:33 WASN08 guacd[16047]: guacsnd connected.
Jan 26 14:18:34 WASN08 guacd[16047]: Connected to RDPDR 1.12 as client
0x0005
Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
type=0x0001, length=44
Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
type=0x0002, length=8
Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
type=0x0003, length=8
Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
type=0x0004, length=8
Jan 26 14:18:34 WASN08 guacd[16047]: Ignoring server capability set
type=0x0005, length=8
Jan 26 14:18:34 WASN08 guacd[16047]: Sending capabilities...
Jan 26 14:18:34 WASN08 guacd[16047]: Capabilities sent.
Jan 26 14:18:34 WASN08 guacd[16047]: Client ID confirmed






*Atenciosamente,*

*Jorge Camara*

Analista de Suporte Sênior - *Centro de Tecnologia*

*www.webaula.com.br* <http://www.webaula.com.br/>
+55 (31) 2129-0550



2017-01-26 10:32 GMT-02:00 Hawkins, Richard <
richard.hawkins@medctrbarbour.org>:

> I have had this happen also, Black Screen until I used IE11.   Firefox
> didn’t work,  Chrome didn’t work.  IE11  never has an issue.
>
>
>
> *From:* Jorge Camara [mailto:jorge.camara@webaula.com]
> *Sent:* Thursday, January 26, 2017 5:35 AM
> *To:* user@guacamole.incubator.apache.org
> *Subject:* Re: Black screen on connect
>
>
>
> Hi Mike,
>
>
>
> Any hint on this problem?
>
>
>
>
>
>
> *Atenciosamente,*
>
> *Jorge Camara*
>
> Analista de Suporte Sênior - *Centro de Tecnologia*
>
> *www.webaula.com.br* <http://www.webaula.com.br/>
> +55 (31) 2129-0550
>
>
>
> 2017-01-23 10:09 GMT-02:00 Jorge Camara <jorge.camara@webaula.com>:
>
> Hi.
>
>
>
> Here´s a Console error that appears. In Network-JS doesn´t show any error.
>
>
>
>
>
>
>
>
>
> [image: Imagem inline 1]
>
> Another:
>
>
>
>
>
> [image: Imagem inline 1]
>
>
>
>
>
>
>
> And other error in console:
>
> http://remote.webaula.dc:8080/api/tokens/4CE1E8B68C46F81CAF0BC46F26CD73
> E37AA8219F512AC24F1A462A7E5FB31074" -X DELETE -H "Host:
> remote.webaula.dc:8080" -H "User-Agent: Mozilla/5.0 (Windows NT 10.0;
> WOW64; rv:50.0) Gecko/20100101 Firefox/50.0" -H "Accept: application/json,
> text/plain, */*" -H "Accept-Language: pt-BR,pt;q=0.8,en-US;q=0.5,en;q=0.3"
> --compressed -H "Referer: http://remote.webaula.dc:8080/" -H "Cookie:
> JSESSIONID=A55C9D8D9DAEEBA356F4AFBE667EC289;
> GUAC_AUTH="%"7B"%"22authToken"%"22"%"3A"%"224CE1E8B68C46F81CAF0BC46F26CD
> 73E37AA8219F512AC24F1A462A7E5FB31074"%"22"%"2C"%"22username"
> %"22"%"3A"%"22frederico"%"22"%"2C"%"22dataSource"%"22"%"3A"%
> "22mysql"%"22"%"2C"%"22availableDataSources"%"22"%"
> 3A"%"5B"%"22mysql"%"22"%"2C"%"22mysql-shared"%"22"%"5D"%"7D" -H
> "Connection: keep-alive"
>
>
>
>
>
>
>
> [image: Imagem inline 2]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> *Atenciosamente,*
>
> *Jorge Camara*
>
> Analista de Suporte Sênior - *Centro de Tecnologia*
>
> *www.webaula.com.br* <http://www.webaula.com.br/>
> +55 (31) 2129-0550
>
>
>
> 2017-01-20 16:49 GMT-02:00 Mike Jumper <mike.jumper@guac-dev.org>:
>
> On Fri, Jan 20, 2017 at 4:03 AM, Jorge Camara <jorge.camara@webaula.com>
> wrote:
>
> ...
>
> And my catalina.out log was:
>
> Exception in thread "Thread-85" java.lang.IllegalStateException: Message
> will not be sent because the WebSocket session has been closed
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.
> writeMessagePart(WsRemoteEndpointImplBase.java:384)
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.
> startMessage(WsRemoteEndpointImplBase.java:340)
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase$
> TextMessageSendHandler.write(WsRemoteEndpointImplBase.java:755)
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.
> sendPartialString(WsRemoteEndpointImplBase.java:252)
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointImplBase.
> sendString(WsRemoteEndpointImplBase.java:195)08:50:49.590
> [http-nio-8080-exec-6] INFO  o.a.g.tunnel.TunnelRequestService - User
> "jorge" disconnected from connection "87". Duration: 5173 milliseconds
>
>
>
>         at org.apache.tomcat.websocket.WsRemoteEndpointBasic.sendText(
> WsRemoteEndpointBasic.java:37)
>
>         at org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoi
> nt$2.run(GuacamoleWebSocketTunnelEndpoint.java:169)
>
>
>
>
>
> Are there any other errors in your catalina.out?
>
>
>
> What about in the browser's JavaScript error console?
>
>
>
> - Mike
>
>
>
>
>
>
>

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