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From: Ray Jantz <ray.jantz@gmail.com>
Date: Sun, 20 Nov 2016 14:57:55 -0600
Message-ID: <CAPh_e-jcF5noY6yv1hq39iskaUzknURzMz2RZ0NK0XuU84KeJA@mail.gmail.com>
Subject: Guacamole Printer is not Showing Up
To: user@guacamole.incubator.apache.org
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archived-at: Sun, 20 Nov 2016 20:58:10 -0000

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Hi,

I am trying to connect to a server that is running a product called
Thinstuff, which is a replacement for Microsoft Terminal Services.  It
implements the RDP protocol and with Guacamole I am able to establish a
remote desktop session.  However when I enable printing, I do not see the
Guacamole Printer as an option in the print dialog.  In syslog, I see the
following:

Nov 20 14:22:39 rjantz-hp guacd[19239]: Client ID confirmed
Nov 20 14:22:57 rjantz-hp guacd[19239]: User logged on
Nov 20 14:22:57 rjantz-hp guacd[19239]: Sending printer
Nov 20 14:22:57 rjantz-hp guacd[19239]: Registered device 0 (Guacamole
Printer)
Nov 20 14:22:57 rjantz-hp guacd[19239]: All supported devices sent.
Nov 20 14:22:57 rjantz-hp guacd[19239]: Device 0 (Guacamole Printer)
connected successfull

So it seems that Guacamole thinks the printer is connected.  The Thinstuff
FAQ has this information:

"For printer drivers which are not part of the standard windows printer
driver database you will have to install the specifi c printer driver once
on the server to make autoprinter creation work for this specific printer
too."

Could this be the reason I am failing to see the Guacamole Printer?  If so,
how would I resolve the problem?  Or do you have other suggestions of
things I could try?

Thanks

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<div dir=3D"ltr"><div><div><div><div>Hi,<br><br></div>I am trying to connec=
t to a server that is running a product called Thinstuff, which is a replac=
ement for Microsoft Terminal Services.=C2=A0 It implements the RDP protocol=
 and with Guacamole I am able to establish a remote desktop session.=C2=A0 =
However when I enable printing, I do not see the Guacamole Printer as an op=
tion in the print dialog.=C2=A0 In syslog, I see the following:<br><br>Nov =
20 14:22:39 rjantz-hp guacd[19239]: Client ID confirmed<br>Nov 20 14:22:57 =
rjantz-hp guacd[19239]: User logged on<br>Nov 20 14:22:57 rjantz-hp guacd[1=
9239]: Sending printer<br>Nov 20 14:22:57 rjantz-hp guacd[19239]: Registere=
d device 0 (Guacamole Printer)<br>Nov 20 14:22:57 rjantz-hp guacd[19239]: A=
ll supported devices sent.<br>Nov 20 14:22:57 rjantz-hp guacd[19239]: Devic=
e 0 (Guacamole Printer) connected successfull<br><br></div>So it seems that=
 Guacamole thinks the printer is connected.=C2=A0 The Thinstuff FAQ has thi=
s information:<br><br>&quot;For printer drivers which are not part of the s=
tandard windows printer=20
driver database you will have to install the specifi=0Cc printer driver=20
once on the server to make<span class=3D"gmail-highlight"> auto</span>print=
er creation work for this <span style=3D"font-family:calibri">specific</spa=
n> printer too.&quot;<br><br></div>Could this be the reason I am failing to=
 see the Guacamole Printer?=C2=A0 If so, how would I resolve the problem?=
=C2=A0 Or do you have other suggestions of things I could try?<br><br></div=
>Thanks<br></div>

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