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From Ray Jantz <>
Subject Re: Guacamole Printer is not Showing Up
Date Sun, 20 Nov 2016 21:46:48 GMT
Thanks for replying.  I don't see anything obvious in the event log, but
will keep looking them over.  I am a little confused by your statement
about the need to install drivers for my physical printer when the printer
that is being exposed by Guacamole is a virtual printer, correct?  In my
understanding of the way Guacamole works, the server wouldn't even know
about my physical printer, right?  Hope you can clear up my confusion.


On Sun, Nov 20, 2016 at 3:22 PM, Hogne Vevle <> wrote:

> Hi,
> Did you check the Windows Event Logs for any information? Usually you'll
> see some error there after connecting - in many cases the error will be
> regarding missing drivers, like your quote suggests. You will in that case
> have to download the appropriate drivers from the website of your printer's
> brand (HP, Canon, Brother etc.), and install them onto the remote server to
> which you are connecting).
> - Hogne
> Sendt fra min iPhone
> Den 20. nov. 2016 kl. 21.58 skrev Ray Jantz <>:
> Hi,
> I am trying to connect to a server that is running a product called
> Thinstuff, which is a replacement for Microsoft Terminal Services.  It
> implements the RDP protocol and with Guacamole I am able to establish a
> remote desktop session.  However when I enable printing, I do not see the
> Guacamole Printer as an option in the print dialog.  In syslog, I see the
> following:
> Nov 20 14:22:39 rjantz-hp guacd[19239]: Client ID confirmed
> Nov 20 14:22:57 rjantz-hp guacd[19239]: User logged on
> Nov 20 14:22:57 rjantz-hp guacd[19239]: Sending printer
> Nov 20 14:22:57 rjantz-hp guacd[19239]: Registered device 0 (Guacamole
> Printer)
> Nov 20 14:22:57 rjantz-hp guacd[19239]: All supported devices sent.
> Nov 20 14:22:57 rjantz-hp guacd[19239]: Device 0 (Guacamole Printer)
> connected successfull
> So it seems that Guacamole thinks the printer is connected.  The Thinstuff
> FAQ has this information:
> "For printer drivers which are not part of the standard windows printer
> driver database you will have to install the specifi c printer driver once
> on the server to make autoprinter creation work for this specific printer
> too."
> Could this be the reason I am failing to see the Guacamole Printer?  If
> so, how would I resolve the problem?  Or do you have other suggestions of
> things I could try?
> Thanks

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