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From "Nick Couchman (JIRA)" <>
Subject [jira] [Commented] (GUACAMOLE-742) Display feedback while waiting for login
Date Mon, 06 May 2019 23:35:00 GMT


Nick Couchman commented on GUACAMOLE-742:

I wasn't quite sure from the above dialog - should I see anything different when I log on
to Guacamole ?

Yes - when you click Login (or hit Enter) you should see the username and password box, and
the buttons, go to a disabled state.  This may be slightly different as rendered by different
browsers, but, in general, the text boxes should get a gray overlay and you can no longer
edit them, and the Login button will also change to a lighter gray.

> Display feedback while waiting for login
> ----------------------------------------
>                 Key: GUACAMOLE-742
>                 URL:
>             Project: Guacamole
>          Issue Type: Improvement
>          Components: guacamole
>            Reporter: Leigh Bennett
>            Assignee: Michael Jumper
>            Priority: Trivial
>             Fix For: 1.2.0
> This request is more of a 'nice to have' than anything else.  Just something I noticed
myself and a couple of users have mentioned but after we enter our login credentials and hit
enter the screen just sits and waits. For users that have opted for a code via text its not
a problem as we are shown a nice little box to enter the code whilst we wait for the text
message. This of course indicates to the user to that their credentials have been accepted
so they wait. But for those users that have the push notification app they're not actually
told anything is happening, so they end up retrying their credentials or refreshing the page
until they eventually realise their phone is going nuts with auth pushes. Eventually they
get in of course. 
> It would be really nice to have a message that simply displays 'please wait' or 'please
wait for secondary authentication'. Something along those lines, or if its not too much trouble
to detect the type of auth then something that says 'please check your phone/device' to make
it a bit more obvious for these poor users using MFA.
> Thank you! 

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