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From "Jason Warner" <>
Subject Re: Diagnostic Utility For AG
Date Mon, 18 Feb 2008 19:52:11 GMT
On Feb 18, 2008 2:46 PM, Viet Nguyen <> wrote:

> Yo Joe,
> This is a really subjective problem that we're trying to tackle.
> There's not any type of barometer that will be able to tell us how
> well the Diagnostic Utility is working until we have significant
> participation from end-users.
> I think a good way to implement something like this is to have broad
> categories for different types of issues. There was a mention of using
> an md5 hash to map one person's problem to a wiki page. I do not think
> this is the best solution because it will be too issue-specific.
> If we imagine each wiki page as a "bucket" and each problem reported
> as an element which will belong to 1+ buckets, then we can see that
> when we have 1000 buckets each with 1 element, then it will be really
> hard to diagnose anything. However, if we have only 100 buckets
> (meaning broader categories) each with 10 elements, the problem will
> be (hopefully) easier to detect and fix.

Use exception package names to create a reporting structure?

> Maybe someone with more data mining experience can help out (because I
> have none), but I think we should break down a reported issue into
> certain keywords, and use those as a search criteria for the wiki.
> I think I got off topic...but I like Jason's answer.
> Thanks,
> Viet
> Also, I think this post is related to the topic here too:
> .

~Jason Warner

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