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From David Crossley <cross...@apache.org>
Subject Re: [jira] Subscription: FOR-open-with-patch
Date Tue, 30 May 2006 02:10:43 GMT
Thorsten Scherler wrote:
> David Crossley escribi??:
> > Thorsten Scherler wrote:
> > > Ross Gardler escribi??:
> > > > Thorsten Scherler wrote:
> > > > > 
> > > > > can we modify the FOR-open-with-patch that resolved issue does not
> > > > > appear anymore?
> > > > 
> > > > Resolved is not closed. This filter is for open issues with a patch, 
> > > > hence a resolved issues appears. To stop it appearing the issue needs
to 
> > > > be closed.
> > > > 
> > > > Of course, that begs the question "what is the difference between 
> > > > resolved and closed?"
> > > 
> > > Yeah, I normally resolve issues and not close them because of
> > > search-ability. 
> > 
> > I always close issues with Resolution=Fixed.
> > For issues that have only a workaround, i have
> > marked as Incomplete and left them open because
> > they are not yet finished.
> > 
> > Why do you leave them open? 
> > Wouldn't that just make
> > searching worse?
> 
> I cannot recall the thread where I learned that marking issues as
> resolved and not close them is sometimes very useful.
> 
> For example FOR-828. I resolved this issue and not closed it since I see
> it as reference. It is an example how to fix a specific problem rather
> then a bug. Next time I am looking for information on IE failing to read
> the UTF-8 character encoding I will turn to this issue. Similar are the
> documentation issues.

Jira is very powerful, can still find issues even when closed.

Ideally that type of issue should be put into documentation,
perhaps a simple FAQ that points to that FOR-* link.

There might be some types of issues that remain open,
perhaps ongoing ones that need to be done for every release.
However in general i reckon close them when finished.

Going by the title of FOR-828 it sounds like it should
be closed.

Though a better fix would be "rm -rf InternetExploder" :-)
It is a shame that we need to bend our adherance to standards
just to suit it.

-David

> > > This leads further to the question should we better close issues instead
> > > of resolving it?
> > 
> > Both.
> > 
> > I just hit the Close button and it shows a Resolution option.
> > It sounds like you might be doing it in two steps:
> > Resolve then CLose.
> > 
> > > Would this help that people do not reuse issues?
> > 
> > Yes.
> > 
> > > Maybe we should just adjust the filter and treat resolved issue as "not
> > > open" issues. That definitely will reduce my flashbacks.  
> > 
> > Better that you close issues.
> > 
> 
> ok, will do so in the future.
> 
> salu2
> -- 
> thorsten
> 
> "Together we stand, divided we fall!" 
> Hey you (Pink Floyd)
> 

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