From issues-return-12322-archive-asf-public=cust-asf.ponee.io@flex.apache.org Wed Jan 24 00:20:05 2018 Return-Path: X-Original-To: archive-asf-public@eu.ponee.io Delivered-To: archive-asf-public@eu.ponee.io Received: from cust-asf.ponee.io (cust-asf.ponee.io [163.172.22.183]) by mx-eu-01.ponee.io (Postfix) with ESMTP id 12894180621 for ; Wed, 24 Jan 2018 00:20:05 +0100 (CET) Received: by cust-asf.ponee.io (Postfix) id 022C8160C4D; Tue, 23 Jan 2018 23:20:05 +0000 (UTC) Delivered-To: archive-asf-public@cust-asf.ponee.io Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by cust-asf.ponee.io (Postfix) with SMTP id 48923160C3A for ; Wed, 24 Jan 2018 00:20:04 +0100 (CET) Received: (qmail 73871 invoked by uid 500); 23 Jan 2018 23:20:03 -0000 Mailing-List: contact issues-help@flex.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: dev@flex.apache.org Delivered-To: mailing list issues@flex.apache.org Received: (qmail 73828 invoked by uid 99); 23 Jan 2018 23:20:03 -0000 Received: from pnap-us-west-generic-nat.apache.org (HELO spamd3-us-west.apache.org) (209.188.14.142) by apache.org (qpsmtpd/0.29) with ESMTP; Tue, 23 Jan 2018 23:20:03 +0000 Received: from localhost (localhost [127.0.0.1]) by spamd3-us-west.apache.org (ASF Mail Server at spamd3-us-west.apache.org) with ESMTP id E92E8180879 for ; Tue, 23 Jan 2018 23:20:02 +0000 (UTC) X-Virus-Scanned: Debian amavisd-new at spamd3-us-west.apache.org X-Spam-Flag: NO X-Spam-Score: -107.911 X-Spam-Level: X-Spam-Status: No, score=-107.911 tagged_above=-999 required=6.31 tests=[ENV_AND_HDR_SPF_MATCH=-0.5, KAM_ASCII_DIVIDERS=0.8, RCVD_IN_DNSWL_LOW=-0.7, SPF_PASS=-0.001, T_RP_MATCHES_RCVD=-0.01, USER_IN_DEF_SPF_WL=-7.5, USER_IN_WHITELIST=-100] autolearn=disabled Received: from mx1-lw-eu.apache.org ([10.40.0.8]) by localhost (spamd3-us-west.apache.org [10.40.0.10]) (amavisd-new, port 10024) with ESMTP id kxEuXszcv9ZF for ; Tue, 23 Jan 2018 23:20:02 +0000 (UTC) Received: from mailrelay1-us-west.apache.org (mailrelay1-us-west.apache.org [209.188.14.139]) by mx1-lw-eu.apache.org (ASF Mail Server at mx1-lw-eu.apache.org) with ESMTP id 6A89F5F2EE for ; Tue, 23 Jan 2018 23:20:01 +0000 (UTC) Received: from jira-lw-us.apache.org (unknown [207.244.88.139]) by mailrelay1-us-west.apache.org (ASF Mail Server at mailrelay1-us-west.apache.org) with ESMTP id A0209E0F6B for ; Tue, 23 Jan 2018 23:20:00 +0000 (UTC) Received: from jira-lw-us.apache.org (localhost [127.0.0.1]) by jira-lw-us.apache.org (ASF Mail Server at jira-lw-us.apache.org) with ESMTP id 2EEA125C73 for ; Tue, 23 Jan 2018 23:20:00 +0000 (UTC) Date: Tue, 23 Jan 2018 23:20:00 +0000 (UTC) From: "Jed Hatamosa (JIRA)" To: issues@flex.apache.org Message-ID: In-Reply-To: References: Subject: [jira] [Commented] (FLEX-35376) Desktop application created for Windows is crashing unexpectedly MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable X-JIRA-FingerPrint: 30527f35849b9dde25b450d4833f0394 [ https://issues.apache.org/jira/browse/FLEX-35376?page=3Dcom.atlassian= .jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=3D1633= 6525#comment-16336525 ]=20 Jed Hatamosa commented on FLEX-35376: ------------------------------------- Hi Alex, Actually the data in that original "event viewer.png" snapshot is actually = the same with "event-viewer-1.png". I screenshot it in such a way that ther= e will be no scrollbar so that all the details will be shown. What do you mean by "the app sends data about what =C2=A0it is doing to an = external app"? I have also a logger inside the app that logs the activity o= f a user and also logs the uncaught errors in the system. I will continue l= ooking at it also on some possible common behaviors. Do you have any other = way on how to find the issue? > Desktop application created for Windows is crashing unexpectedly > ---------------------------------------------------------------- > > Key: FLEX-35376 > URL: https://issues.apache.org/jira/browse/FLEX-35376 > Project: Apache Flex > Issue Type: Bug > Affects Versions: Apache Flex 4.16.0 > Environment: Windows 10 > Reporter: Jed Hatamosa > Priority: Major > Attachments: details.png, event viewer-1.png, event viewer-1.png,= event viewer-1.png, event viewer.png, exe has stopped working.png, my mach= ine.png, runtime error.png > > > We have an air application that supports multiple instances (can run mult= iple windows app). Recently we are experiencing a crashing issue (Please se= e attached file). When trying to test in other OS like Windows 10 pro, its = working fine. But for some like Windows 10 Home it will crash. I have also = tested running the app in Mac OS and it is working fine.=C2=A0 > We can replicate the issue if we are going to run multiple instances of t= he app, then we login on both instances, then do some parallel transactions= on both instances until we get the error at some point.=C2=A0 > =C2=A0 > We have also tried running in debug mode but I cannot replicate any null = exception issue and it will just show the not responding issue. SO it's rea= lly hard right now to pin point where the issue is and what is causing the = issue. Maybe you can help us give some more info on where and why this is h= appening. Is this a system issue? IS this something in the code ? -- This message was sent by Atlassian JIRA (v7.6.3#76005)