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From: Santosh Math <santosh@confluxtechnologies.com>
Date: Tue, 10 Oct 2017 10:47:52 +0530
Message-ID: <CA+cniaS_BPLjnoMZ6d2ra=zRhtMkmwDHdR_+qVmnjLRHLKYwtQ@mail.gmail.com>
Subject: Re: Self-Service User Feedback
To: Rajan Maurya <rajanmaurya154@gmail.com>
Cc: Dev <dev@fineract.apache.org>, Ed Cable <edcable@mifos.org>,
	Mifos software development <mifos-developer@lists.sourceforge.net>
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archived-at: Tue, 10 Oct 2017 05:18:01 -0000

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Hi Rajan,

I did the same  today  also but still facing the issue. Today, I
downloaded from the below link:

https://drive.google.com/open?id=3D0B5wnE0S3WxbsSVZ4MkdRejBCNjQ

On Tue, Oct 10, 2017 at 10:34 AM, Rajan Maurya <rajanmaurya154@gmail.com>
wrote:

> Hi Santosh,
>
> I fixed it yesterday, I am sure you installed the app yesterday. Please
> uninstall and download again and install.
>
>
>
> =E2=80=8C
>
> On Tue, Oct 10, 2017 at 10:32 AM, Santosh Math <
> santosh@confluxtechnologies.com> wrote:
>
>> Hi Rajan,
>>
>> I downloaded self-service app and it's crashing when I try to start. Is
>> it made compatible with android version 4.4(Kitkat)?
>>
>> Thanks
>> Santosh
>>
>> On Mon, Oct 9, 2017 at 10:48 PM, Rajan Maurya <rajanmaurya154@gmail.com>
>> wrote:
>>
>>> On Mon, Oct 9, 2017 at 10:16 PM, denila philip <denila.philip@gmail.com=
>
>>> wrote:
>>>
>>>> Just had a chance to look through the latest apk - here's my feedback:
>>>>
>>>> 1) The new home page design looks very neat and stylish aesthetically.
>>>> However, one of the key things that we had initially discussed would b=
e
>>>> helpful for users was ability to see the current account balances,
>>>> account
>>>> statuses ( with past due accounts etc.). in a quick glance on the
>>>> homepage,
>>>> and that seems to be missing. Not sure if this information would be in
>>>> the
>>>> 'Account overview' page that Rajan is working on as top priority.
>>>>
>>> Yes, Danila and Ed, We will dicuss about it in coming call. What we wan=
t
>>> to show. I will work accordingly.
>>>
>>>>
>>>> I do like the "Hello, Smith WR" greeting shown on the Homepage ( in
>>>> addition to it being shown in the side panel)
>>>>
>>>> 2) Where would the notifications be shown? I believe that was an initi=
al
>>>> use case we wanted as well - not sure if we decided to remove that use
>>>> case, and I apologize I'm not updated since I missed the last set of
>>>> Friday
>>>> status calls.
>>>>
>>> @Danila we will follow the same implementation as we discussed earlier.
>>> Notification bell icon in Home menu item that icon click will bring
>>> notification activity.
>>>
>>>>
>>>> 3) Surveys - i feel like this could be worded and placed better -
>>>> something
>>>> like "leave us feedback" , something more enticing for a user to want =
to
>>>> spend time filling out the survey. Also, in terms of placement of
>>>> 'Surveys', it's not a primary self-service banking function like the
>>>> other
>>>> items, so I believe it should be somewhere in the side panel, or as
>>>> part of
>>>> Contact Us section at the bottom
>>>>
>>> Yes you can let me know, what changes you want about the surveys.
>>>
>>>>
>>>> 4) Login error message - currently shows "Invalid authentication detai=
ls
>>>> passed in api request" - this could be worded to something more
>>>> user-friendly in the production release version.
>>>>
>>> I will look into this and will fix appropriate message.
>>>
>>>>
>>>> 5) Agree that before shipping a completely new homepage design, it
>>>> needs to
>>>> be tested again, so if there's something that has already received goo=
d
>>>> feedback, and has been demo'd already, we could go with that as first
>>>> release, and then incorporate changes as issues/ feedback is received =
in
>>>> production.
>>>>
>>> @Denila @Ed, Back end logic are same as earlier and I agree, we should
>>> have feedback on changes.
>>>
>>>>
>>>> Thanks!
>>>> Denila
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Oct 9, 2017 at 11:52 AM, Ed Cable <edcable@mifos.org> wrote:
>>>>
>>>> > I will let others in the community voice their opinion but before we
>>>> ship
>>>> > a completely new design of the homepage, I would like us to ship the
>>>> > current design that Raunak came up with and Dilpreet had implemented=
.
>>>> That
>>>> > design was very well-received in demos and I received a lot of
>>>> positive
>>>> > feedback from external audiences like the board. If based on
>>>> production
>>>> > usage and testing, it's not user-friendly and not serving its purpos=
e
>>>> well,
>>>> > we can go forward with a new design.
>>>> >
>>>> > I personally found the color scheme, the display of the current
>>>> balances,
>>>> > and the size of typeface to be better and more intuitive for our
>>>> potential
>>>> > user base.
>>>> >
>>>> > Denila - what are your thoughts?
>>>> >
>>>> > Ed
>>>> >
>>>> > On Sun, Oct 8, 2017 at 11:46 PM, Santosh Math <
>>>> > santosh@confluxtechnologies.com> wrote:
>>>> >
>>>> >> Hi Rajan,
>>>> >>
>>>> >> That's  really good enhancement. Thank you.
>>>> >>
>>>> >> Regards
>>>> >> Santosh
>>>> >>
>>>> >> On Mon, Oct 9, 2017 at 12:10 PM, Rajan Maurya <
>>>> rajanmaurya154@gmail.com>
>>>> >> wrote:
>>>> >>
>>>> >>> Hi Santosh,
>>>> >>>
>>>> >>> Yes, On login screen you will find the create a self-service user
>>>> that is
>>>> >>> working. you can create new self-service easily, only you have to
>>>> enter
>>>> >>> some details of the client that you can find in web app.
>>>> >>>
>>>> >>>
>>>> >>> Thanks,
>>>> >>> Rajan Maurya
>>>> >>> =E2=80=8C
>>>> >>>
>>>> >>> On Mon, Oct 9, 2017 at 12:01 PM, Santosh Math <
>>>> >>> santosh@confluxtechnologies.com> wrote:
>>>> >>>
>>>> >>> > Hi Rajan,
>>>> >>> >
>>>> >>> > I needed self service  app with new client (currently it logins
>>>> with
>>>> >>> Smith
>>>> >>> > W R.) having no loans,savings,shares, etc. Is it configured with
>>>> new
>>>> >>> > client?
>>>> >>> >
>>>> >>> > Thanks
>>>> >>> > Santosh
>>>> >>> >
>>>> >>> > On Mon, Oct 9, 2017 at 11:55 AM, Rajan Maurya <
>>>> >>> rajanmaurya154@gmail.com>
>>>> >>> > wrote:
>>>> >>> >
>>>> >>> > > Hi, All,
>>>> >>> > >
>>>> >>> > > I am sending this email to get feedback on our self-service
>>>> app, we
>>>> >>> are
>>>> >>> > > going to release the self-service soon. Please check out the
>>>> below
>>>> >>> link
>>>> >>> > and
>>>> >>> > > install the app and give your valuable feedback.
>>>> >>> > >
>>>> >>> > > Recently we have redesigned the home screen and followed the
>>>> material
>>>> >>> > > design guidelines check out here:
>>>> >>> > > https://github.com/openMF/self-service-app/pull/442
>>>> >>> > >
>>>> >>> > > Here is the latest APK:
>>>> >>> > > https://drive.google.com/open?id=3D0B5wnE0S3WxbsSVZ4MkdRejBCNj=
Q
>>>> >>> > >
>>>> >>> > > --
>>>> >>> > > *Thanks*
>>>> >>> > > *Namaste*
>>>> >>> > >
>>>> >>> > > Rajan Maurya
>>>> >>> > > Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>> >>> > > Github: https://github.com/therajanmaurya
>>>> >>> > > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>> >>> > >
>>>> >>> > >
>>>> >>> > >
>>>> >>> > > =E2=80=8C
>>>> >>> > >
>>>> >>> >
>>>> >>> >
>>>> >>> >
>>>> >>> > --
>>>> >>> > Thanks  and Regards
>>>> >>> > Santosh Math
>>>> >>> > Lead QA & Support, Community
>>>> >>> > Conflux Technologies Pvt Ltd, Bengaluru
>>>> >>> > Skype:santoshmath99
>>>> >>> >
>>>> >>>
>>>> >>>
>>>> >>>
>>>> >>> --
>>>> >>> *Thanks*
>>>> >>> *Namaste*
>>>> >>>
>>>> >>> Rajan Maurya
>>>> >>> Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>> >>> Github: https://github.com/therajanmaurya
>>>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>> >>>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >
>>>> >
>>>> > --
>>>> > *Ed Cable*
>>>> > President/CEO, Mifos Initiative
>>>> > edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>>> > <(484)%20477-8649>
>>>> >
>>>> > *Collectively Creating a World of 3 Billion Maries | *
>>>> http://mifos.org
>>>> > <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>>>> >
>>>> >
>>>>
>>>
>>>
>>>
>>> --
>>> *Thanks*
>>> *Namaste*
>>>
>>> Rajan Maurya
>>> Contact Number : +91 9015090523
>>> Github: https://github.com/therajanmaurya
>>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>
>>
>>
>>
>> --
>> Thanks  and Regards
>> Santosh Math
>> Lead QA & Support, Community
>> Conflux Technologies Pvt Ltd, Bengaluru
>> Skype:santoshmath99
>>
>
>
>
> --
> *Thanks*
> *Namaste*
>
> Rajan Maurya
> Contact Number : +91 9015090523
> Github: https://github.com/therajanmaurya
> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>


--=20
Thanks  and Regards
Santosh Math
Lead QA & Support, Community
Conflux Technologies Pvt Ltd, Bengaluru
Skype:santoshmath99

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