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From Rajan Maurya <rajanmaurya...@gmail.com>
Subject Re: Self-Service User Feedback
Date Tue, 10 Oct 2017 05:43:38 GMT
Then There is some problem in 4.4 KitKat, I will look into this what it is.
For now, can you test on 5.1 devices?



‌

On Tue, Oct 10, 2017 at 10:47 AM, Santosh Math <
santosh@confluxtechnologies.com> wrote:

> Hi Rajan,
>
> I did the same  today  also but still facing the issue. Today, I
> downloaded from the below link:
>
> https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>
> On Tue, Oct 10, 2017 at 10:34 AM, Rajan Maurya <rajanmaurya154@gmail.com>
> wrote:
>
>> Hi Santosh,
>>
>> I fixed it yesterday, I am sure you installed the app yesterday. Please
>> uninstall and download again and install.
>>
>>
>>
>> ‌
>>
>> On Tue, Oct 10, 2017 at 10:32 AM, Santosh Math <
>> santosh@confluxtechnologies.com> wrote:
>>
>>> Hi Rajan,
>>>
>>> I downloaded self-service app and it's crashing when I try to start. Is
>>> it made compatible with android version 4.4(Kitkat)?
>>>
>>> Thanks
>>> Santosh
>>>
>>> On Mon, Oct 9, 2017 at 10:48 PM, Rajan Maurya <rajanmaurya154@gmail.com>
>>> wrote:
>>>
>>>> On Mon, Oct 9, 2017 at 10:16 PM, denila philip <denila.philip@gmail.com
>>>> > wrote:
>>>>
>>>>> Just had a chance to look through the latest apk - here's my feedback:
>>>>>
>>>>> 1) The new home page design looks very neat and stylish aesthetically.
>>>>> However, one of the key things that we had initially discussed would
be
>>>>> helpful for users was ability to see the current account balances,
>>>>> account
>>>>> statuses ( with past due accounts etc.). in a quick glance on the
>>>>> homepage,
>>>>> and that seems to be missing. Not sure if this information would be in
>>>>> the
>>>>> 'Account overview' page that Rajan is working on as top priority.
>>>>>
>>>> Yes, Danila and Ed, We will dicuss about it in coming call. What we
>>>> want to show. I will work accordingly.
>>>>
>>>>>
>>>>> I do like the "Hello, Smith WR" greeting shown on the Homepage ( in
>>>>> addition to it being shown in the side panel)
>>>>>
>>>>> 2) Where would the notifications be shown? I believe that was an
>>>>> initial
>>>>> use case we wanted as well - not sure if we decided to remove that use
>>>>> case, and I apologize I'm not updated since I missed the last set of
>>>>> Friday
>>>>> status calls.
>>>>>
>>>> @Danila we will follow the same implementation as we discussed earlier.
>>>> Notification bell icon in Home menu item that icon click will bring
>>>> notification activity.
>>>>
>>>>>
>>>>> 3) Surveys - i feel like this could be worded and placed better -
>>>>> something
>>>>> like "leave us feedback" , something more enticing for a user to want
>>>>> to
>>>>> spend time filling out the survey. Also, in terms of placement of
>>>>> 'Surveys', it's not a primary self-service banking function like the
>>>>> other
>>>>> items, so I believe it should be somewhere in the side panel, or as
>>>>> part of
>>>>> Contact Us section at the bottom
>>>>>
>>>> Yes you can let me know, what changes you want about the surveys.
>>>>
>>>>>
>>>>> 4) Login error message - currently shows "Invalid authentication
>>>>> details
>>>>> passed in api request" - this could be worded to something more
>>>>> user-friendly in the production release version.
>>>>>
>>>> I will look into this and will fix appropriate message.
>>>>
>>>>>
>>>>> 5) Agree that before shipping a completely new homepage design, it
>>>>> needs to
>>>>> be tested again, so if there's something that has already received good
>>>>> feedback, and has been demo'd already, we could go with that as first
>>>>> release, and then incorporate changes as issues/ feedback is received
>>>>> in
>>>>> production.
>>>>>
>>>> @Denila @Ed, Back end logic are same as earlier and I agree, we should
>>>> have feedback on changes.
>>>>
>>>>>
>>>>> Thanks!
>>>>> Denila
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Oct 9, 2017 at 11:52 AM, Ed Cable <edcable@mifos.org> wrote:
>>>>>
>>>>> > I will let others in the community voice their opinion but before
we
>>>>> ship
>>>>> > a completely new design of the homepage, I would like us to ship
the
>>>>> > current design that Raunak came up with and Dilpreet had
>>>>> implemented. That
>>>>> > design was very well-received in demos and I received a lot of
>>>>> positive
>>>>> > feedback from external audiences like the board. If based on
>>>>> production
>>>>> > usage and testing, it's not user-friendly and not serving its
>>>>> purpose well,
>>>>> > we can go forward with a new design.
>>>>> >
>>>>> > I personally found the color scheme, the display of the current
>>>>> balances,
>>>>> > and the size of typeface to be better and more intuitive for our
>>>>> potential
>>>>> > user base.
>>>>> >
>>>>> > Denila - what are your thoughts?
>>>>> >
>>>>> > Ed
>>>>> >
>>>>> > On Sun, Oct 8, 2017 at 11:46 PM, Santosh Math <
>>>>> > santosh@confluxtechnologies.com> wrote:
>>>>> >
>>>>> >> Hi Rajan,
>>>>> >>
>>>>> >> That's  really good enhancement. Thank you.
>>>>> >>
>>>>> >> Regards
>>>>> >> Santosh
>>>>> >>
>>>>> >> On Mon, Oct 9, 2017 at 12:10 PM, Rajan Maurya <
>>>>> rajanmaurya154@gmail.com>
>>>>> >> wrote:
>>>>> >>
>>>>> >>> Hi Santosh,
>>>>> >>>
>>>>> >>> Yes, On login screen you will find the create a self-service
user
>>>>> that is
>>>>> >>> working. you can create new self-service easily, only you
have to
>>>>> enter
>>>>> >>> some details of the client that you can find in web app.
>>>>> >>>
>>>>> >>>
>>>>> >>> Thanks,
>>>>> >>> Rajan Maurya
>>>>> >>> ‌
>>>>> >>>
>>>>> >>> On Mon, Oct 9, 2017 at 12:01 PM, Santosh Math <
>>>>> >>> santosh@confluxtechnologies.com> wrote:
>>>>> >>>
>>>>> >>> > Hi Rajan,
>>>>> >>> >
>>>>> >>> > I needed self service  app with new client (currently
it logins
>>>>> with
>>>>> >>> Smith
>>>>> >>> > W R.) having no loans,savings,shares, etc. Is it configured
with
>>>>> new
>>>>> >>> > client?
>>>>> >>> >
>>>>> >>> > Thanks
>>>>> >>> > Santosh
>>>>> >>> >
>>>>> >>> > On Mon, Oct 9, 2017 at 11:55 AM, Rajan Maurya <
>>>>> >>> rajanmaurya154@gmail.com>
>>>>> >>> > wrote:
>>>>> >>> >
>>>>> >>> > > Hi, All,
>>>>> >>> > >
>>>>> >>> > > I am sending this email to get feedback on our
self-service
>>>>> app, we
>>>>> >>> are
>>>>> >>> > > going to release the self-service soon. Please
check out the
>>>>> below
>>>>> >>> link
>>>>> >>> > and
>>>>> >>> > > install the app and give your valuable feedback.
>>>>> >>> > >
>>>>> >>> > > Recently we have redesigned the home screen and
followed the
>>>>> material
>>>>> >>> > > design guidelines check out here:
>>>>> >>> > > https://github.com/openMF/self-service-app/pull/442
>>>>> >>> > >
>>>>> >>> > > Here is the latest APK:
>>>>> >>> > > https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>>>>> >>> > >
>>>>> >>> > > --
>>>>> >>> > > *Thanks*
>>>>> >>> > > *Namaste*
>>>>> >>> > >
>>>>> >>> > > Rajan Maurya
>>>>> >>> > > Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>>> >>> > > Github: https://github.com/therajanmaurya
>>>>> >>> > > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>> >>> > >
>>>>> >>> > >
>>>>> >>> > >
>>>>> >>> > > ‌
>>>>> >>> > >
>>>>> >>> >
>>>>> >>> >
>>>>> >>> >
>>>>> >>> > --
>>>>> >>> > Thanks  and Regards
>>>>> >>> > Santosh Math
>>>>> >>> > Lead QA & Support, Community
>>>>> >>> > Conflux Technologies Pvt Ltd, Bengaluru
>>>>> >>> > Skype:santoshmath99
>>>>> >>> >
>>>>> >>>
>>>>> >>>
>>>>> >>>
>>>>> >>> --
>>>>> >>> *Thanks*
>>>>> >>> *Namaste*
>>>>> >>>
>>>>> >>> Rajan Maurya
>>>>> >>> Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>>> >>> Github: https://github.com/therajanmaurya
>>>>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>> >>>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >
>>>>> >
>>>>> > --
>>>>> > *Ed Cable*
>>>>> > President/CEO, Mifos Initiative
>>>>> > edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>>>> > <(484)%20477-8649>
>>>>> >
>>>>> > *Collectively Creating a World of 3 Billion Maries | *
>>>>> http://mifos.org
>>>>> > <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>>>>> >
>>>>> >
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> *Thanks*
>>>> *Namaste*
>>>>
>>>> Rajan Maurya
>>>> Contact Number : +91 9015090523
>>>> Github: https://github.com/therajanmaurya
>>>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>
>>>
>>>
>>>
>>> --
>>> Thanks  and Regards
>>> Santosh Math
>>> Lead QA & Support, Community
>>> Conflux Technologies Pvt Ltd, Bengaluru
>>> Skype:santoshmath99
>>>
>>
>>
>>
>> --
>> *Thanks*
>> *Namaste*
>>
>> Rajan Maurya
>> Contact Number : +91 9015090523
>> Github: https://github.com/therajanmaurya
>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>
>
>
>
> --
> Thanks  and Regards
> Santosh Math
> Lead QA & Support, Community
> Conflux Technologies Pvt Ltd, Bengaluru
> Skype:santoshmath99
>



-- 
*Thanks*
*Namaste*

Rajan Maurya
Contact Number : +91 9015090523
Github: https://github.com/therajanmaurya
LinedIn: https://www.linkedin.com/in/therajanmaurya/

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