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From Rajan Maurya <rajanmaurya...@gmail.com>
Subject Re: Self-Service User Feedback
Date Tue, 10 Oct 2017 07:15:14 GMT
Hi Robert,

I have updated the APK 15 min earlier, it's working on above the
kitkat devices. Please check again.



‌

On Tue, Oct 10, 2017 at 12:42 PM, Ippez Robert <ippezrobert@gmail.com>
wrote:

> It's also crashing on Samsung Galaxy J1.
>
> On Tue, Oct 10, 2017 at 8:51 AM, Santosh Math <
> santosh@confluxtechnologies.com> wrote:
>
>> Yes Rajan, I switched to the other device and already doing QA on it. :)
>>
>> Thanks
>> Santosh
>>
>> On Tue, Oct 10, 2017 at 11:13 AM, Rajan Maurya <rajanmaurya154@gmail.com>
>> wrote:
>>
>> > Then There is some problem in 4.4 KitKat, I will look into this what it
>> > is. For now, can you test on 5.1 devices?
>> >
>> >
>> >
>> > ‌
>> >
>> > On Tue, Oct 10, 2017 at 10:47 AM, Santosh Math <
>> > santosh@confluxtechnologies.com> wrote:
>> >
>> >> Hi Rajan,
>> >>
>> >> I did the same  today  also but still facing the issue. Today, I
>> >> downloaded from the below link:
>> >>
>> >> https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>> >>
>> >> On Tue, Oct 10, 2017 at 10:34 AM, Rajan Maurya <
>> rajanmaurya154@gmail.com>
>> >> wrote:
>> >>
>> >>> Hi Santosh,
>> >>>
>> >>> I fixed it yesterday, I am sure you installed the app yesterday.
>> Please
>> >>> uninstall and download again and install.
>> >>>
>> >>>
>> >>>
>> >>> ‌
>> >>>
>> >>> On Tue, Oct 10, 2017 at 10:32 AM, Santosh Math <
>> >>> santosh@confluxtechnologies.com> wrote:
>> >>>
>> >>>> Hi Rajan,
>> >>>>
>> >>>> I downloaded self-service app and it's crashing when I try to start.
>> Is
>> >>>> it made compatible with android version 4.4(Kitkat)?
>> >>>>
>> >>>> Thanks
>> >>>> Santosh
>> >>>>
>> >>>> On Mon, Oct 9, 2017 at 10:48 PM, Rajan Maurya <
>> rajanmaurya154@gmail.com
>> >>>> > wrote:
>> >>>>
>> >>>>> On Mon, Oct 9, 2017 at 10:16 PM, denila philip <
>> >>>>> denila.philip@gmail.com> wrote:
>> >>>>>
>> >>>>>> Just had a chance to look through the latest apk - here's
my
>> feedback:
>> >>>>>>
>> >>>>>> 1) The new home page design looks very neat and stylish
>> aesthetically.
>> >>>>>> However, one of the key things that we had initially discussed
>> would
>> >>>>>> be
>> >>>>>> helpful for users was ability to see the current account
balances,
>> >>>>>> account
>> >>>>>> statuses ( with past due accounts etc.). in a quick glance
on the
>> >>>>>> homepage,
>> >>>>>> and that seems to be missing. Not sure if this information
would be
>> >>>>>> in the
>> >>>>>> 'Account overview' page that Rajan is working on as top
priority.
>> >>>>>>
>> >>>>> Yes, Danila and Ed, We will dicuss about it in coming call.
What we
>> >>>>> want to show. I will work accordingly.
>> >>>>>
>> >>>>>>
>> >>>>>> I do like the "Hello, Smith WR" greeting shown on the Homepage
( in
>> >>>>>> addition to it being shown in the side panel)
>> >>>>>>
>> >>>>>> 2) Where would the notifications be shown? I believe that
was an
>> >>>>>> initial
>> >>>>>> use case we wanted as well - not sure if we decided to remove
that
>> use
>> >>>>>> case, and I apologize I'm not updated since I missed the
last set
>> of
>> >>>>>> Friday
>> >>>>>> status calls.
>> >>>>>>
>> >>>>> @Danila we will follow the same implementation as we discussed
>> >>>>> earlier. Notification bell icon in Home menu item that icon
click
>> will
>> >>>>> bring notification activity.
>> >>>>>
>> >>>>>>
>> >>>>>> 3) Surveys - i feel like this could be worded and placed
better -
>> >>>>>> something
>> >>>>>> like "leave us feedback" , something more enticing for a
user to
>> want
>> >>>>>> to
>> >>>>>> spend time filling out the survey. Also, in terms of placement
of
>> >>>>>> 'Surveys', it's not a primary self-service banking function
like
>> the
>> >>>>>> other
>> >>>>>> items, so I believe it should be somewhere in the side panel,
or as
>> >>>>>> part of
>> >>>>>> Contact Us section at the bottom
>> >>>>>>
>> >>>>> Yes you can let me know, what changes you want about the surveys.
>> >>>>>
>> >>>>>>
>> >>>>>> 4) Login error message - currently shows "Invalid authentication
>> >>>>>> details
>> >>>>>> passed in api request" - this could be worded to something
more
>> >>>>>> user-friendly in the production release version.
>> >>>>>>
>> >>>>> I will look into this and will fix appropriate message.
>> >>>>>
>> >>>>>>
>> >>>>>> 5) Agree that before shipping a completely new homepage
design, it
>> >>>>>> needs to
>> >>>>>> be tested again, so if there's something that has already
received
>> >>>>>> good
>> >>>>>> feedback, and has been demo'd already, we could go with
that as
>> first
>> >>>>>> release, and then incorporate changes as issues/ feedback
is
>> received
>> >>>>>> in
>> >>>>>> production.
>> >>>>>>
>> >>>>> @Denila @Ed, Back end logic are same as earlier and I agree,
we
>> should
>> >>>>> have feedback on changes.
>> >>>>>
>> >>>>>>
>> >>>>>> Thanks!
>> >>>>>> Denila
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>> On Mon, Oct 9, 2017 at 11:52 AM, Ed Cable <edcable@mifos.org>
>> wrote:
>> >>>>>>
>> >>>>>> > I will let others in the community voice their opinion
but before
>> >>>>>> we ship
>> >>>>>> > a completely new design of the homepage, I would like
us to ship
>> the
>> >>>>>> > current design that Raunak came up with and Dilpreet
had
>> >>>>>> implemented. That
>> >>>>>> > design was very well-received in demos and I received
a lot of
>> >>>>>> positive
>> >>>>>> > feedback from external audiences like the board. If
based on
>> >>>>>> production
>> >>>>>> > usage and testing, it's not user-friendly and not serving
its
>> >>>>>> purpose well,
>> >>>>>> > we can go forward with a new design.
>> >>>>>> >
>> >>>>>> > I personally found the color scheme, the display of
the current
>> >>>>>> balances,
>> >>>>>> > and the size of typeface to be better and more intuitive
for our
>> >>>>>> potential
>> >>>>>> > user base.
>> >>>>>> >
>> >>>>>> > Denila - what are your thoughts?
>> >>>>>> >
>> >>>>>> > Ed
>> >>>>>> >
>> >>>>>> > On Sun, Oct 8, 2017 at 11:46 PM, Santosh Math <
>> >>>>>> > santosh@confluxtechnologies.com> wrote:
>> >>>>>> >
>> >>>>>> >> Hi Rajan,
>> >>>>>> >>
>> >>>>>> >> That's  really good enhancement. Thank you.
>> >>>>>> >>
>> >>>>>> >> Regards
>> >>>>>> >> Santosh
>> >>>>>> >>
>> >>>>>> >> On Mon, Oct 9, 2017 at 12:10 PM, Rajan Maurya <
>> >>>>>> rajanmaurya154@gmail.com>
>> >>>>>> >> wrote:
>> >>>>>> >>
>> >>>>>> >>> Hi Santosh,
>> >>>>>> >>>
>> >>>>>> >>> Yes, On login screen you will find the create
a self-service
>> user
>> >>>>>> that is
>> >>>>>> >>> working. you can create new self-service easily,
only you have
>> to
>> >>>>>> enter
>> >>>>>> >>> some details of the client that you can find
in web app.
>> >>>>>> >>>
>> >>>>>> >>>
>> >>>>>> >>> Thanks,
>> >>>>>> >>> Rajan Maurya
>> >>>>>> >>> ‌
>> >>>>>> >>>
>> >>>>>> >>> On Mon, Oct 9, 2017 at 12:01 PM, Santosh Math
<
>> >>>>>> >>> santosh@confluxtechnologies.com> wrote:
>> >>>>>> >>>
>> >>>>>> >>> > Hi Rajan,
>> >>>>>> >>> >
>> >>>>>> >>> > I needed self service  app with new client
(currently it
>> logins
>> >>>>>> with
>> >>>>>> >>> Smith
>> >>>>>> >>> > W R.) having no loans,savings,shares,
etc. Is it configured
>> >>>>>> with new
>> >>>>>> >>> > client?
>> >>>>>> >>> >
>> >>>>>> >>> > Thanks
>> >>>>>> >>> > Santosh
>> >>>>>> >>> >
>> >>>>>> >>> > On Mon, Oct 9, 2017 at 11:55 AM, Rajan
Maurya <
>> >>>>>> >>> rajanmaurya154@gmail.com>
>> >>>>>> >>> > wrote:
>> >>>>>> >>> >
>> >>>>>> >>> > > Hi, All,
>> >>>>>> >>> > >
>> >>>>>> >>> > > I am sending this email to get feedback
on our self-service
>> >>>>>> app, we
>> >>>>>> >>> are
>> >>>>>> >>> > > going to release the self-service
soon. Please check out
>> the
>> >>>>>> below
>> >>>>>> >>> link
>> >>>>>> >>> > and
>> >>>>>> >>> > > install the app and give your valuable
feedback.
>> >>>>>> >>> > >
>> >>>>>> >>> > > Recently we have redesigned the home
screen and followed
>> the
>> >>>>>> material
>> >>>>>> >>> > > design guidelines check out here:
>> >>>>>> >>> > > https://github.com/openMF/self-service-app/pull/442
>> >>>>>> >>> > >
>> >>>>>> >>> > > Here is the latest APK:
>> >>>>>> >>> > > https://drive.google.com/open?
>> id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>> >>>>>> >>> > >
>> >>>>>> >>> > > --
>> >>>>>> >>> > > *Thanks*
>> >>>>>> >>> > > *Namaste*
>> >>>>>> >>> > >
>> >>>>>> >>> > > Rajan Maurya
>> >>>>>> >>> > > Contact Number : +91 9015090523 <+91%2090150%2090523>
>> >>>>>> >>> > > Github: https://github.com/therajanmaurya
>> >>>>>> >>> > > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>>>>> >>> > >
>> >>>>>> >>> > >
>> >>>>>> >>> > >
>> >>>>>> >>> > > ‌
>> >>>>>> >>> > >
>> >>>>>> >>> >
>> >>>>>> >>> >
>> >>>>>> >>> >
>> >>>>>> >>> > --
>> >>>>>> >>> > Thanks  and Regards
>> >>>>>> >>> > Santosh Math
>> >>>>>> >>> > Lead QA & Support, Community
>> >>>>>> >>> > Conflux Technologies Pvt Ltd, Bengaluru
>> >>>>>> >>> > Skype:santoshmath99
>> >>>>>> >>> >
>> >>>>>> >>>
>> >>>>>> >>>
>> >>>>>> >>>
>> >>>>>> >>> --
>> >>>>>> >>> *Thanks*
>> >>>>>> >>> *Namaste*
>> >>>>>> >>>
>> >>>>>> >>> Rajan Maurya
>> >>>>>> >>> Contact Number : +91 9015090523 <+91%2090150%2090523>
>> >>>>>> >>> Github: https://github.com/therajanmaurya
>> >>>>>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>>>>> >>>
>> >>>>>> >>
>> >>>>>> >>
>> >>>>>> >>
>> >>>>>> >>
>> >>>>>> >>
>> >>>>>> >
>> >>>>>> >
>> >>>>>> > --
>> >>>>>> > *Ed Cable*
>> >>>>>> > President/CEO, Mifos Initiative
>> >>>>>> > edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>> >>>>>> > <(484)%20477-8649>
>> >>>>>> >
>> >>>>>> > *Collectively Creating a World of 3 Billion Maries
| *
>> >>>>>> http://mifos.org
>> >>>>>> > <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>> >>>>>> >
>> >>>>>> >
>> >>>>>>
>> >>>>>
>> >>>>>
>> >>>>>
>> >>>>> --
>> >>>>> *Thanks*
>> >>>>> *Namaste*
>> >>>>>
>> >>>>> Rajan Maurya
>> >>>>> Contact Number : +91 9015090523
>> >>>>> Github: https://github.com/therajanmaurya
>> >>>>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>>>>
>> >>>>
>> >>>>
>> >>>>
>> >>>> --
>> >>>> Thanks  and Regards
>> >>>> Santosh Math
>> >>>> Lead QA & Support, Community
>> >>>> Conflux Technologies Pvt Ltd, Bengaluru
>> >>>> Skype:santoshmath99
>> >>>>
>> >>>
>> >>>
>> >>>
>> >>> --
>> >>> *Thanks*
>> >>> *Namaste*
>> >>>
>> >>> Rajan Maurya
>> >>> Contact Number : +91 9015090523
>> >>> Github: https://github.com/therajanmaurya
>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>>
>> >>
>> >>
>> >>
>> >> --
>> >> Thanks  and Regards
>> >> Santosh Math
>> >> Lead QA & Support, Community
>> >> Conflux Technologies Pvt Ltd, Bengaluru
>> >> Skype:santoshmath99
>> >>
>> >
>> >
>> >
>> > --
>> > *Thanks*
>> > *Namaste*
>> >
>> > Rajan Maurya
>> > Contact Number : +91 9015090523
>> > Github: https://github.com/therajanmaurya
>> > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >
>>
>>
>>
>> --
>> Thanks  and Regards
>> Santosh Math
>> Lead QA & Support, Community
>> Conflux Technologies Pvt Ltd, Bengaluru
>> Skype:santoshmath99
>>
>
>
>
> --
> Ippez Roberts
> Director & Founder - Skyline Technologies Uganda
> "IT Consultants & Engineers"
> P.O.Box 155, Moyo
> UGANDA.
> Tel: +256788725408/789643284
> Skype ID: ippez.robert1
> Email: ippezrobert@gmail.com
>



-- 
*Thanks*
*Namaste*

Rajan Maurya
Contact Number : +91 9015090523
Github: https://github.com/therajanmaurya
LinedIn: https://www.linkedin.com/in/therajanmaurya/

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