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From Santosh Math <sant...@confluxtechnologies.com>
Subject Re: Self-Service User Feedback
Date Tue, 10 Oct 2017 05:02:08 GMT
Hi Rajan,

I downloaded self-service app and it's crashing when I try to start. Is it
made compatible with android version 4.4(Kitkat)?

Thanks
Santosh

On Mon, Oct 9, 2017 at 10:48 PM, Rajan Maurya <rajanmaurya154@gmail.com>
wrote:

> On Mon, Oct 9, 2017 at 10:16 PM, denila philip <denila.philip@gmail.com>
> wrote:
>
>> Just had a chance to look through the latest apk - here's my feedback:
>>
>> 1) The new home page design looks very neat and stylish aesthetically.
>> However, one of the key things that we had initially discussed would be
>> helpful for users was ability to see the current account balances, account
>> statuses ( with past due accounts etc.). in a quick glance on the
>> homepage,
>> and that seems to be missing. Not sure if this information would be in the
>> 'Account overview' page that Rajan is working on as top priority.
>>
> Yes, Danila and Ed, We will dicuss about it in coming call. What we want
> to show. I will work accordingly.
>
>>
>> I do like the "Hello, Smith WR" greeting shown on the Homepage ( in
>> addition to it being shown in the side panel)
>>
>> 2) Where would the notifications be shown? I believe that was an initial
>> use case we wanted as well - not sure if we decided to remove that use
>> case, and I apologize I'm not updated since I missed the last set of
>> Friday
>> status calls.
>>
> @Danila we will follow the same implementation as we discussed earlier.
> Notification bell icon in Home menu item that icon click will bring
> notification activity.
>
>>
>> 3) Surveys - i feel like this could be worded and placed better -
>> something
>> like "leave us feedback" , something more enticing for a user to want to
>> spend time filling out the survey. Also, in terms of placement of
>> 'Surveys', it's not a primary self-service banking function like the other
>> items, so I believe it should be somewhere in the side panel, or as part
>> of
>> Contact Us section at the bottom
>>
> Yes you can let me know, what changes you want about the surveys.
>
>>
>> 4) Login error message - currently shows "Invalid authentication details
>> passed in api request" - this could be worded to something more
>> user-friendly in the production release version.
>>
> I will look into this and will fix appropriate message.
>
>>
>> 5) Agree that before shipping a completely new homepage design, it needs
>> to
>> be tested again, so if there's something that has already received good
>> feedback, and has been demo'd already, we could go with that as first
>> release, and then incorporate changes as issues/ feedback is received in
>> production.
>>
> @Denila @Ed, Back end logic are same as earlier and I agree, we should
> have feedback on changes.
>
>>
>> Thanks!
>> Denila
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Oct 9, 2017 at 11:52 AM, Ed Cable <edcable@mifos.org> wrote:
>>
>> > I will let others in the community voice their opinion but before we
>> ship
>> > a completely new design of the homepage, I would like us to ship the
>> > current design that Raunak came up with and Dilpreet had implemented.
>> That
>> > design was very well-received in demos and I received a lot of positive
>> > feedback from external audiences like the board. If based on production
>> > usage and testing, it's not user-friendly and not serving its purpose
>> well,
>> > we can go forward with a new design.
>> >
>> > I personally found the color scheme, the display of the current
>> balances,
>> > and the size of typeface to be better and more intuitive for our
>> potential
>> > user base.
>> >
>> > Denila - what are your thoughts?
>> >
>> > Ed
>> >
>> > On Sun, Oct 8, 2017 at 11:46 PM, Santosh Math <
>> > santosh@confluxtechnologies.com> wrote:
>> >
>> >> Hi Rajan,
>> >>
>> >> That's  really good enhancement. Thank you.
>> >>
>> >> Regards
>> >> Santosh
>> >>
>> >> On Mon, Oct 9, 2017 at 12:10 PM, Rajan Maurya <
>> rajanmaurya154@gmail.com>
>> >> wrote:
>> >>
>> >>> Hi Santosh,
>> >>>
>> >>> Yes, On login screen you will find the create a self-service user
>> that is
>> >>> working. you can create new self-service easily, only you have to
>> enter
>> >>> some details of the client that you can find in web app.
>> >>>
>> >>>
>> >>> Thanks,
>> >>> Rajan Maurya
>> >>> ‌
>> >>>
>> >>> On Mon, Oct 9, 2017 at 12:01 PM, Santosh Math <
>> >>> santosh@confluxtechnologies.com> wrote:
>> >>>
>> >>> > Hi Rajan,
>> >>> >
>> >>> > I needed self service  app with new client (currently it logins
with
>> >>> Smith
>> >>> > W R.) having no loans,savings,shares, etc. Is it configured with
new
>> >>> > client?
>> >>> >
>> >>> > Thanks
>> >>> > Santosh
>> >>> >
>> >>> > On Mon, Oct 9, 2017 at 11:55 AM, Rajan Maurya <
>> >>> rajanmaurya154@gmail.com>
>> >>> > wrote:
>> >>> >
>> >>> > > Hi, All,
>> >>> > >
>> >>> > > I am sending this email to get feedback on our self-service
app,
>> we
>> >>> are
>> >>> > > going to release the self-service soon. Please check out the
below
>> >>> link
>> >>> > and
>> >>> > > install the app and give your valuable feedback.
>> >>> > >
>> >>> > > Recently we have redesigned the home screen and followed the
>> material
>> >>> > > design guidelines check out here:
>> >>> > > https://github.com/openMF/self-service-app/pull/442
>> >>> > >
>> >>> > > Here is the latest APK:
>> >>> > > https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>> >>> > >
>> >>> > > --
>> >>> > > *Thanks*
>> >>> > > *Namaste*
>> >>> > >
>> >>> > > Rajan Maurya
>> >>> > > Contact Number : +91 9015090523 <+91%2090150%2090523>
>> >>> > > Github: https://github.com/therajanmaurya
>> >>> > > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>> > >
>> >>> > >
>> >>> > >
>> >>> > > ‌
>> >>> > >
>> >>> >
>> >>> >
>> >>> >
>> >>> > --
>> >>> > Thanks  and Regards
>> >>> > Santosh Math
>> >>> > Lead QA & Support, Community
>> >>> > Conflux Technologies Pvt Ltd, Bengaluru
>> >>> > Skype:santoshmath99
>> >>> >
>> >>>
>> >>>
>> >>>
>> >>> --
>> >>> *Thanks*
>> >>> *Namaste*
>> >>>
>> >>> Rajan Maurya
>> >>> Contact Number : +91 9015090523 <+91%2090150%2090523>
>> >>> Github: https://github.com/therajanmaurya
>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>> >>>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > *Ed Cable*
>> > President/CEO, Mifos Initiative
>> > edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>> > <(484)%20477-8649>
>> >
>> > *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
>> > <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>> >
>> >
>>
>
>
>
> --
> *Thanks*
> *Namaste*
>
> Rajan Maurya
> Contact Number : +91 9015090523
> Github: https://github.com/therajanmaurya
> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>



-- 
Thanks  and Regards
Santosh Math
Lead QA & Support, Community
Conflux Technologies Pvt Ltd, Bengaluru
Skype:santoshmath99

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