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From Santosh Math <sant...@confluxtechnologies.com>
Subject Re: Self-Service User Feedback
Date Tue, 10 Oct 2017 05:51:35 GMT
Yes Rajan, I switched to the other device and already doing QA on it. :)

Thanks
Santosh

On Tue, Oct 10, 2017 at 11:13 AM, Rajan Maurya <rajanmaurya154@gmail.com>
wrote:

> Then There is some problem in 4.4 KitKat, I will look into this what it
> is. For now, can you test on 5.1 devices?
>
>
>
> ‌
>
> On Tue, Oct 10, 2017 at 10:47 AM, Santosh Math <
> santosh@confluxtechnologies.com> wrote:
>
>> Hi Rajan,
>>
>> I did the same  today  also but still facing the issue. Today, I
>> downloaded from the below link:
>>
>> https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>>
>> On Tue, Oct 10, 2017 at 10:34 AM, Rajan Maurya <rajanmaurya154@gmail.com>
>> wrote:
>>
>>> Hi Santosh,
>>>
>>> I fixed it yesterday, I am sure you installed the app yesterday. Please
>>> uninstall and download again and install.
>>>
>>>
>>>
>>> ‌
>>>
>>> On Tue, Oct 10, 2017 at 10:32 AM, Santosh Math <
>>> santosh@confluxtechnologies.com> wrote:
>>>
>>>> Hi Rajan,
>>>>
>>>> I downloaded self-service app and it's crashing when I try to start. Is
>>>> it made compatible with android version 4.4(Kitkat)?
>>>>
>>>> Thanks
>>>> Santosh
>>>>
>>>> On Mon, Oct 9, 2017 at 10:48 PM, Rajan Maurya <rajanmaurya154@gmail.com
>>>> > wrote:
>>>>
>>>>> On Mon, Oct 9, 2017 at 10:16 PM, denila philip <
>>>>> denila.philip@gmail.com> wrote:
>>>>>
>>>>>> Just had a chance to look through the latest apk - here's my feedback:
>>>>>>
>>>>>> 1) The new home page design looks very neat and stylish aesthetically.
>>>>>> However, one of the key things that we had initially discussed would
>>>>>> be
>>>>>> helpful for users was ability to see the current account balances,
>>>>>> account
>>>>>> statuses ( with past due accounts etc.). in a quick glance on the
>>>>>> homepage,
>>>>>> and that seems to be missing. Not sure if this information would
be
>>>>>> in the
>>>>>> 'Account overview' page that Rajan is working on as top priority.
>>>>>>
>>>>> Yes, Danila and Ed, We will dicuss about it in coming call. What we
>>>>> want to show. I will work accordingly.
>>>>>
>>>>>>
>>>>>> I do like the "Hello, Smith WR" greeting shown on the Homepage (
in
>>>>>> addition to it being shown in the side panel)
>>>>>>
>>>>>> 2) Where would the notifications be shown? I believe that was an
>>>>>> initial
>>>>>> use case we wanted as well - not sure if we decided to remove that
use
>>>>>> case, and I apologize I'm not updated since I missed the last set
of
>>>>>> Friday
>>>>>> status calls.
>>>>>>
>>>>> @Danila we will follow the same implementation as we discussed
>>>>> earlier. Notification bell icon in Home menu item that icon click will
>>>>> bring notification activity.
>>>>>
>>>>>>
>>>>>> 3) Surveys - i feel like this could be worded and placed better -
>>>>>> something
>>>>>> like "leave us feedback" , something more enticing for a user to
want
>>>>>> to
>>>>>> spend time filling out the survey. Also, in terms of placement of
>>>>>> 'Surveys', it's not a primary self-service banking function like
the
>>>>>> other
>>>>>> items, so I believe it should be somewhere in the side panel, or
as
>>>>>> part of
>>>>>> Contact Us section at the bottom
>>>>>>
>>>>> Yes you can let me know, what changes you want about the surveys.
>>>>>
>>>>>>
>>>>>> 4) Login error message - currently shows "Invalid authentication
>>>>>> details
>>>>>> passed in api request" - this could be worded to something more
>>>>>> user-friendly in the production release version.
>>>>>>
>>>>> I will look into this and will fix appropriate message.
>>>>>
>>>>>>
>>>>>> 5) Agree that before shipping a completely new homepage design, it
>>>>>> needs to
>>>>>> be tested again, so if there's something that has already received
>>>>>> good
>>>>>> feedback, and has been demo'd already, we could go with that as first
>>>>>> release, and then incorporate changes as issues/ feedback is received
>>>>>> in
>>>>>> production.
>>>>>>
>>>>> @Denila @Ed, Back end logic are same as earlier and I agree, we should
>>>>> have feedback on changes.
>>>>>
>>>>>>
>>>>>> Thanks!
>>>>>> Denila
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Oct 9, 2017 at 11:52 AM, Ed Cable <edcable@mifos.org>
wrote:
>>>>>>
>>>>>> > I will let others in the community voice their opinion but before
>>>>>> we ship
>>>>>> > a completely new design of the homepage, I would like us to
ship the
>>>>>> > current design that Raunak came up with and Dilpreet had
>>>>>> implemented. That
>>>>>> > design was very well-received in demos and I received a lot
of
>>>>>> positive
>>>>>> > feedback from external audiences like the board. If based on
>>>>>> production
>>>>>> > usage and testing, it's not user-friendly and not serving its
>>>>>> purpose well,
>>>>>> > we can go forward with a new design.
>>>>>> >
>>>>>> > I personally found the color scheme, the display of the current
>>>>>> balances,
>>>>>> > and the size of typeface to be better and more intuitive for
our
>>>>>> potential
>>>>>> > user base.
>>>>>> >
>>>>>> > Denila - what are your thoughts?
>>>>>> >
>>>>>> > Ed
>>>>>> >
>>>>>> > On Sun, Oct 8, 2017 at 11:46 PM, Santosh Math <
>>>>>> > santosh@confluxtechnologies.com> wrote:
>>>>>> >
>>>>>> >> Hi Rajan,
>>>>>> >>
>>>>>> >> That's  really good enhancement. Thank you.
>>>>>> >>
>>>>>> >> Regards
>>>>>> >> Santosh
>>>>>> >>
>>>>>> >> On Mon, Oct 9, 2017 at 12:10 PM, Rajan Maurya <
>>>>>> rajanmaurya154@gmail.com>
>>>>>> >> wrote:
>>>>>> >>
>>>>>> >>> Hi Santosh,
>>>>>> >>>
>>>>>> >>> Yes, On login screen you will find the create a self-service
user
>>>>>> that is
>>>>>> >>> working. you can create new self-service easily, only
you have to
>>>>>> enter
>>>>>> >>> some details of the client that you can find in web
app.
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> Thanks,
>>>>>> >>> Rajan Maurya
>>>>>> >>> ‌
>>>>>> >>>
>>>>>> >>> On Mon, Oct 9, 2017 at 12:01 PM, Santosh Math <
>>>>>> >>> santosh@confluxtechnologies.com> wrote:
>>>>>> >>>
>>>>>> >>> > Hi Rajan,
>>>>>> >>> >
>>>>>> >>> > I needed self service  app with new client (currently
it logins
>>>>>> with
>>>>>> >>> Smith
>>>>>> >>> > W R.) having no loans,savings,shares, etc. Is it
configured
>>>>>> with new
>>>>>> >>> > client?
>>>>>> >>> >
>>>>>> >>> > Thanks
>>>>>> >>> > Santosh
>>>>>> >>> >
>>>>>> >>> > On Mon, Oct 9, 2017 at 11:55 AM, Rajan Maurya <
>>>>>> >>> rajanmaurya154@gmail.com>
>>>>>> >>> > wrote:
>>>>>> >>> >
>>>>>> >>> > > Hi, All,
>>>>>> >>> > >
>>>>>> >>> > > I am sending this email to get feedback on
our self-service
>>>>>> app, we
>>>>>> >>> are
>>>>>> >>> > > going to release the self-service soon. Please
check out the
>>>>>> below
>>>>>> >>> link
>>>>>> >>> > and
>>>>>> >>> > > install the app and give your valuable feedback.
>>>>>> >>> > >
>>>>>> >>> > > Recently we have redesigned the home screen
and followed the
>>>>>> material
>>>>>> >>> > > design guidelines check out here:
>>>>>> >>> > > https://github.com/openMF/self-service-app/pull/442
>>>>>> >>> > >
>>>>>> >>> > > Here is the latest APK:
>>>>>> >>> > > https://drive.google.com/open?id=0B5wnE0S3WxbsSVZ4MkdRejBCNjQ
>>>>>> >>> > >
>>>>>> >>> > > --
>>>>>> >>> > > *Thanks*
>>>>>> >>> > > *Namaste*
>>>>>> >>> > >
>>>>>> >>> > > Rajan Maurya
>>>>>> >>> > > Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>>>> >>> > > Github: https://github.com/therajanmaurya
>>>>>> >>> > > LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>>> >>> > >
>>>>>> >>> > >
>>>>>> >>> > >
>>>>>> >>> > > ‌
>>>>>> >>> > >
>>>>>> >>> >
>>>>>> >>> >
>>>>>> >>> >
>>>>>> >>> > --
>>>>>> >>> > Thanks  and Regards
>>>>>> >>> > Santosh Math
>>>>>> >>> > Lead QA & Support, Community
>>>>>> >>> > Conflux Technologies Pvt Ltd, Bengaluru
>>>>>> >>> > Skype:santoshmath99
>>>>>> >>> >
>>>>>> >>>
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> --
>>>>>> >>> *Thanks*
>>>>>> >>> *Namaste*
>>>>>> >>>
>>>>>> >>> Rajan Maurya
>>>>>> >>> Contact Number : +91 9015090523 <+91%2090150%2090523>
>>>>>> >>> Github: https://github.com/therajanmaurya
>>>>>> >>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>>> >>>
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >
>>>>>> >
>>>>>> > --
>>>>>> > *Ed Cable*
>>>>>> > President/CEO, Mifos Initiative
>>>>>> > edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>>>>> > <(484)%20477-8649>
>>>>>> >
>>>>>> > *Collectively Creating a World of 3 Billion Maries | *
>>>>>> http://mifos.org
>>>>>> > <http://facebook.com/mifos>  <http://www.twitter.com/mifos>
>>>>>> >
>>>>>> >
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Thanks*
>>>>> *Namaste*
>>>>>
>>>>> Rajan Maurya
>>>>> Contact Number : +91 9015090523
>>>>> Github: https://github.com/therajanmaurya
>>>>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Thanks  and Regards
>>>> Santosh Math
>>>> Lead QA & Support, Community
>>>> Conflux Technologies Pvt Ltd, Bengaluru
>>>> Skype:santoshmath99
>>>>
>>>
>>>
>>>
>>> --
>>> *Thanks*
>>> *Namaste*
>>>
>>> Rajan Maurya
>>> Contact Number : +91 9015090523
>>> Github: https://github.com/therajanmaurya
>>> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>>>
>>
>>
>>
>> --
>> Thanks  and Regards
>> Santosh Math
>> Lead QA & Support, Community
>> Conflux Technologies Pvt Ltd, Bengaluru
>> Skype:santoshmath99
>>
>
>
>
> --
> *Thanks*
> *Namaste*
>
> Rajan Maurya
> Contact Number : +91 9015090523
> Github: https://github.com/therajanmaurya
> LinedIn: https://www.linkedin.com/in/therajanmaurya/
>



-- 
Thanks  and Regards
Santosh Math
Lead QA & Support, Community
Conflux Technologies Pvt Ltd, Bengaluru
Skype:santoshmath99

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