On 02/10/2016 12:52 PM, Winder, Michael wrote:
> The installation of the software completes successfully each time I do
> so (uninstalled and reinstalled several times) and gives no indication
> of any issues but whenever I try to launch the application the error
> message below is displayed:-
>
>
> The log file mentioned in the dialogue is attached, I'm running Windows
> 7 Enterprise SP1 on a 64-bit machine and my version of Java is 1.8.0_71.
Do you have a 32-bit or 64-bit Java installed? If you use 32-bit Studio
then you also need a 32-bit Java. Or download the 64-bit version of
Studio. I'd also recommend to download the latest Studio version from
the website.
Kind Regards,
Stefan
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