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From Sangram Patil <sangr...@figmd.com>
Subject Authentication fails for uts.nlm.nih.gov
Date Wed, 13 May 2015 05:13:19 GMT
Hi,

For https://uts.nlm.nih.gov/ I have got license approval. So I am able to
login to https://uts.nlm.nih.gov/with no problem.

When I try to access through cTakes utility, it ends up with an ERROR
"UmlsUserApprover - UMLS Account at
https://uts-ws.nlm.nih.gov/restful/isValidUMLSUser is not valid for user
Sangram". For couple of days after receiving license, I have used cTakes
accessing https://uts-ws.nlm.nih.gov with no issues.

I had communication with UMLS support team, in response they said -"User is
valid and active".

Please suggest!

Sincerely,
Sangram Patil

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