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Date: Tue, 15 Apr 2014 11:21:36 -0700
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Subject: Re: support on phonegap/cordova?
From: Michael Brooks <michael@michaelbrooks.ca>
To: "dev@cordova.apache.org" <dev@cordova.apache.org>
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I agree, PhoneGap references do not belong in Apache Cordova.

I think it's safe to remove website links to:
- the PhoneGap Google Groups
- the PhoneGap IRC channel

We should update the Cordova website with links to:
- StackOverflow Cordova tag
- #cordova IRC channel

Do not:
- do not keep the PhoneGap Google Groups link for old solutions - Google
has this indexed for anyone searching.
- do not create a users@ mailing list - make it earn it's place;
StackOverflow has already done this.

Michael


On Tue, Apr 15, 2014 at 10:52 AM, Andrew Grieve <agrieve@chromium.org>wrote:

> stay tuned on the ML thread with subject "Hangout Today @ 4:00 EST". I
> will post the link there once we're set up.
>
> On Tue, Apr 15, 2014 at 9:41 AM, Terence M. Bandoian <terence@tmbsw.com>
> wrote:
> > One nice thing about a mailing list is that it is delivered.  The digest
> > form provides an uncluttered, passive means to stay aware of issues and
> > contribute when appropriate.
> >
> > I'm still new to this list but would like to listen in to the hangout if
> > that's possible.  How would I find it on Google Hangout?
> >
> > -Terence Bandoian
> >
> >
> >
> > On 4/15/2014 9:31 AM, Lisa Seacat DeLuca wrote:
> >>
> >> Michal +1.
> >>
> >> 1. Create a user@ group that we use to encourage users to post
> questions
> >> on SO.
> >> 2. Update website to remove reference to PhoneGap Google Group and
> include
> >> reference to the user@ mailing list
> >> 3. remove the IRC #phonegap reference as well
> >>
> >> Is everyone in agreement on this?  Do we need to add an item to our
> >> hangout agenda today to discuss further?
> >>
> >>
> >>
> >> Lisa Seacat DeLuca
> >> Mobile Engineer | t: +415.787.4589 | _ldeluca@apache.org_
> >> <mailto:ldeluca@apache.org>| | _ldeluca@us.ibm.com_
> >> <mailto:ldeluca@us.ibm.com>| _lisaseacat.com_ <
> http://www.lisaseacat.com/>|
> >> follow @LisaSeacat on twitter <www.twitter.com/LisaSeacat>| follow Lisa
> >> Seacat DeLuca on linkedin <http://www.linkedin.com/in/lisaseacat>
> >>
> >>
> >>
> >>
> >>
> >>
> >> From: Michal Mocny <mmocny@chromium.org>
> >> To: dev <dev@cordova.apache.org>
> >> Date: 04/15/2014 09:50 AM
> >> Subject: Re: support on phonegap/cordova?
> >> Sent by: mmocny@google.com
> >> ------------------------------------------------------------------------
> >>
> >>
> >>
> >>
> >> So first: we don't *have* have to have users@ list.  This isn't about
> >> "apache way" at all, this is in response to several user inquiries
> asking
> >> for a user list to point them to.
> >>
> >> Seems no one is looking forward to more email, but I'd be satisfied to
> >> have
> >> a users@ list from which we direct people over to SO, since some people
> >> don't yet know about SO and/or expect a mailing list when they go
> looking.
> >>
> >> The most important action item I think is to update the website, since
> >> right now we only list the dev, commits, and issues mailing lists
> listed,
> >> and a small note about the phonegap forum for user questions (and that
> was
> >> hard to find without grep-ing).
> >>
> >> -Michal
> >>
> >>
> >>
> >>
> >> On Tue, Apr 15, 2014 at 8:06 AM, Mike Billau <mike.billau@gmail.com>
> >> wrote:
> >>
> >> > I think that between a users@ mailing list, a google group, an IRC
> room,
> >> > and StackOverflow, the best medium we can use to support our users is
> >> > StackOverflow. Joe makes great points about the benefits that
> >> > StackOverflow
> >> > gives us that I don't see the other mediums providing. Sure the GG may
> >> > be
> >> > searchable but not nearly as well as SO. Also, there are already a lot
> >> > of
> >> > Cordova users helping each other out on SO (only 4 of the top 20
> >> > "answerers" are on this list [1]) SO also will automatically switch
> >> > "phonegap" to "cordova" tag but still allow things like
> "phonegap-build"
> >> > or
> >> > "phonegap-enterprise" or whatever - nothing against phonegap, this
> just
> >> > seems to be more inline with the "Apache Way" and would help Adobe
> >> > support
> >> > find relevant issues to them while letting the the overall community
> >> > work
> >> > on the more general support questions.
> >> >
> >> > If we have to have a users@, so be it, but we should make it a point
> to
> >> > answer all questions there with a link to the relevant Stack Overflow
> >> > answer. I think we should also be doing this on the google group too,
> >> > but
> >> > I'll be the first to admit that I haven't been.
> >> >
> >> > Finally I know there is a lot of push back about "getting rid of /
> >> > encouraging less use of" the google group because a lot of people use
> it
> >> > and apparently get a lot of their issues fixed, however it seems like
> >> > either the majority of the questions never get answered, or they get
> >> > answered by a few users. We should maybe reach out to these power
> users
> >> > and
> >> > explain to them the motivation behind trying to move all support off
> the
> >> > GG
> >> > and into SO and encourage them to help with this transition.
> >> >
> >> > [1] http://stackoverflow.com/tags/cordova/topusers
> >> >
> >> >
> >> > On Mon, Apr 14, 2014 at 5:03 PM, Joe Bowser <bowserj@gmail.com>
> wrote:
> >> >
> >> > > The reasons I prefer stack overflow to users lists are as follows:
> >> > >
> >> > > 1. Most of our users aren't skilled enough to get on or off of a
> users
> >> > list
> >> > > 2. Stack Overflow's structure keeps things more professional than
> the
> >> > > mailing list.  Personal attacks get downvoted on SO
> >> > > 3. Stack Overflow has better searchibility than a users list.
> >> > >
> >> > > If we have to have one because of the much loathed "Apache Way", so
> be
> >> > > it, but I don't see it being nearly as helpful as SO.
> >> > >
> >> > > On Mon, Apr 14, 2014 at 1:15 PM, Andrew Grieve <
> agrieve@chromium.org>
> >> > > wrote:
> >> > > > Most Apache projects have a users@ list for this purpose.
> Although
> >> > > > SO
> >> > > often
> >> > > > yields better answers, I don't think it would hurt to have a
> >> > users@list.
> >> > > >
> >> > > >
> >> > > > On Fri, Apr 11, 2014 at 9:09 AM, Joe Bowser <bowserj@gmail.com>
> >> > > > wrote:
> >> > > >
> >> > > >> This is a dev list, not a support list. I would recommend
> >> > StackOverflow.
> >> > > >>  On Apr 9, 2014 3:16 PM, "Andrew Grieve" <agrieve@chromium.org>
> >> > wrote:
> >> > > >>
> >> > > >> > StackOverflow works really well as well. If it's a possible but
> >> > > >> > in
> >> > the
> >> > > >> > framework or an Apache plugin though, this is the list :)
> >> > > >> >
> >> > > >> >
> >> > > >> > On Wed, Apr 9, 2014 at 6:21 AM, Ray Camden <raycamde@adobe.com
> >
> >> > > wrote:
> >> > > >> >
> >> > > >> > > I'd use the Google Group:
> >> > > >> > https://groups.google.com/forum/#!forum/phonegap
> >> > > >> > <https://groups.google.com/forum/#%21forum/phonegap>
> >>
> >> > > >> > > ________________________________________
> >> > > >> > > From: smo <s.lagui@gmail.com>
> >> > > >> > > Sent: Wednesday, April 09, 2014 2:35 AM
> >> > > >> > > To: dev@cordova.apache.org
> >> > > >> > > Subject: support on phonegap/cordova?
> >> > > >> > >
> >> > > >> > > hi
> >> > > >> > >
> >> > > >> > > where must i post to get support on phonegap/cordova ios ?
> >> > > >> > >
> >> > > >> > > thanks
> >> > > >> > >
> >> > > >> > >
> >> > > >> >
> >> > > >>
> >> > >
> >> >
> >>
> >
>

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