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From Bryan Higgins <br...@bryanhiggins.net>
Subject Re: support on phonegap/cordova? ---- Request for Cordova User Group Mailing List
Date Fri, 11 Apr 2014 19:32:41 GMT
Good points Steve!

I will definitely check in on SO, especially for BB related questions.


On Fri, Apr 11, 2014 at 3:26 PM, Steven Gill <stevengill97@gmail.com> wrote:

> From my experience of helping out on the PG google group, many people ask
> very simple questions and don't bother searching.
>
> My worries about having a users group:
> * searchability of answers. We would have to point people towards markmail
> to search (or Google)
> * lack of responding from committers. If we end up not being responsive,
> doesn't look good for Cordova.
> * flood of simple basic questions over and over
>
> With stack overflow, we can point users to a well established community for
> answering questions. Our community seems to enjoy gathering SO points and
> building rep. We take advantage of the search and ranking ability on SO.
> The cordova/phonegap tags are also very highly used and answered already.
>
> I agree with Michal that we should direct people to SO from our site.
>
> We also offer support on #cordova on freenode (even though this was
> intended to be more of a dev channel)
>
> My own  personal thoughts about the PG Google group have been that we
> should migrate users to SO. Unfortunately, it is never easy forcing a well
> established community to change.
> +1 to stackoverflow.
>
>
> On Fri, Apr 11, 2014 at 8:43 AM, Steven Gill <stevengill97@gmail.com>
> wrote:
>
> > +1 to Michal.
> >
> > I would prefer stack overflow over more email.
> > On Apr 11, 2014 7:58 AM, "Michal Mocny" <mmocny@chromium.org> wrote:
> >
> > > Not sure I would use the argument "make users less aware of phonegap"
> as
> > a
> > > reason for this ;) but I agree that its a bit confusing for existing
> > users
> > > of cordova core to be directed to phonegap support (see timely reply to
> > the
> > > original thread from another user).
> > >
> > > I much prefer directing user questions to stack overflow, though, where
> > > there is much better support for handling duplicate questions,
> > prioritizing
> > > useful answers, and you generally get much more community contributions
> > for
> > > answering questions, so I'd really prefer we advertise that avenue for
> > > support on our website first and foremost.
> > >
> > > For user questions that do need to go to a mailing list (is there ever
> a
> > > case?), I guess I don't mind which list it goes to (dev@ or users@).
>  I
> > > just mind the inevitably frequent repetitive low quality questions by
> > users
> > > who just didn't do their research.  Stack overflow solves that problem
> > much
> > > better.
> > >
> > > My 2cents.
> > >
> > > -Michal
> > >
> > >
> > > On Fri, Apr 11, 2014 at 10:23 AM, Bryan Higgins <
> bryan@bryanhiggins.net
> > > >wrote:
> > >
> > > > +1
> > > >
> > > >
> > > > On Fri, Apr 11, 2014 at 9:56 AM, Lisa Seacat DeLuca <
> > ldeluca@us.ibm.com
> > > > >wrote:
> > > >
> > > > > After attending ApacheCon it was clear that most projects have a
> user
> > > > > group mailing list to handle questions like this rather than
> > forwarding
> > > > > people to a product specific distribution.  I know there is a big
> > > > community
> > > > > around PhoneGap and the Google Group has a lot of great existing
> > > content
> > > > > but we should create a user group for Cordova to make developers
> more
> > > > aware
> > > > > that we exist.  Right now if you ask a developer if they know what
> > > > Cordova
> > > > > is they stare at your blankly... but if you ask then what Phonegap
> is
> > > > they
> > > > > are more likely to know.  This would be a small change that could
> go
> > a
> > > > long
> > > > > way to helping to disrupt that way of thinking.  thoughts? +1's?
> > > > >
> > > > >
> > > > > Lisa
> > > > >
> > > > > Lisa Seacat DeLuca
> > > > > Mobile Engineer | t: +415.787.4589 | *ldeluca@apache.org*<
> > > > ldeluca@apache.org>| |
> > > > > *ldeluca@us.ibm.com* <ldeluca@us.ibm.com> | *lisaseacat.com*<
> > > > http://www.lisaseacat.com/>| [image:
> > > > > follow @LisaSeacat on twitter] <http://www.twitter.com/LisaSeacat
> >|
> > > > [image:
> > > > > follow Lisa Seacat DeLuca on linkedin]<
> > > > http://www.linkedin.com/in/lisaseacat>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > From:        Andrew Grieve <agrieve@chromium.org>
> > > > > To:        dev <dev@cordova.apache.org>
> > > > > Date:        04/09/2014 06:16 PM
> > > > > Subject:        Re: support on phonegap/cordova?
> > > > > Sent by:        agrieve@google.com
> > > > > ------------------------------
> > > > >
> > > > >
> > > > >
> > > > > StackOverflow works really well as well. If it's a possible but in
> > the
> > > > > framework or an Apache plugin though, this is the list :)
> > > > >
> > > > >
> > > > > On Wed, Apr 9, 2014 at 6:21 AM, Ray Camden <raycamde@adobe.com>
> > wrote:
> > > > >
> > > > > > I'd use the Google Group:
> > > > > https://groups.google.com/forum/#!forum/phonegap
> > > > > > ________________________________________
> > > > > > From: smo <s.lagui@gmail.com>
> > > > > > Sent: Wednesday, April 09, 2014 2:35 AM
> > > > > > To: dev@cordova.apache.org
> > > > > > Subject: support on phonegap/cordova?
> > > > > >
> > > > > > hi
> > > > > >
> > > > > > where must i post to get support on phonegap/cordova ios ?
> > > > > >
> > > > > > thanks
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > >
> >
>

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