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From Andrew Grieve <agri...@chromium.org>
Subject Re: support on phonegap/cordova?
Date Tue, 15 Apr 2014 17:52:39 GMT
stay tuned on the ML thread with subject "Hangout Today @ 4:00 EST". I
will post the link there once we're set up.

On Tue, Apr 15, 2014 at 9:41 AM, Terence M. Bandoian <terence@tmbsw.com> wrote:
> One nice thing about a mailing list is that it is delivered.  The digest
> form provides an uncluttered, passive means to stay aware of issues and
> contribute when appropriate.
>
> I'm still new to this list but would like to listen in to the hangout if
> that's possible.  How would I find it on Google Hangout?
>
> -Terence Bandoian
>
>
>
> On 4/15/2014 9:31 AM, Lisa Seacat DeLuca wrote:
>>
>> Michal +1.
>>
>> 1. Create a user@ group that we use to encourage users to post questions
>> on SO.
>> 2. Update website to remove reference to PhoneGap Google Group and include
>> reference to the user@ mailing list
>> 3. remove the IRC #phonegap reference as well
>>
>> Is everyone in agreement on this?  Do we need to add an item to our
>> hangout agenda today to discuss further?
>>
>>
>>
>> Lisa Seacat DeLuca
>> Mobile Engineer | t: +415.787.4589 | _ldeluca@apache.org_
>> <mailto:ldeluca@apache.org>| | _ldeluca@us.ibm.com_
>> <mailto:ldeluca@us.ibm.com>| _lisaseacat.com_ <http://www.lisaseacat.com/>|
>> follow @LisaSeacat on twitter <www.twitter.com/LisaSeacat>| follow Lisa
>> Seacat DeLuca on linkedin <http://www.linkedin.com/in/lisaseacat>
>>
>>
>>
>>
>>
>>
>> From: Michal Mocny <mmocny@chromium.org>
>> To: dev <dev@cordova.apache.org>
>> Date: 04/15/2014 09:50 AM
>> Subject: Re: support on phonegap/cordova?
>> Sent by: mmocny@google.com
>> ------------------------------------------------------------------------
>>
>>
>>
>>
>> So first: we don't *have* have to have users@ list.  This isn't about
>> "apache way" at all, this is in response to several user inquiries asking
>> for a user list to point them to.
>>
>> Seems no one is looking forward to more email, but I'd be satisfied to
>> have
>> a users@ list from which we direct people over to SO, since some people
>> don't yet know about SO and/or expect a mailing list when they go looking.
>>
>> The most important action item I think is to update the website, since
>> right now we only list the dev, commits, and issues mailing lists listed,
>> and a small note about the phonegap forum for user questions (and that was
>> hard to find without grep-ing).
>>
>> -Michal
>>
>>
>>
>>
>> On Tue, Apr 15, 2014 at 8:06 AM, Mike Billau <mike.billau@gmail.com>
>> wrote:
>>
>> > I think that between a users@ mailing list, a google group, an IRC room,
>> > and StackOverflow, the best medium we can use to support our users is
>> > StackOverflow. Joe makes great points about the benefits that
>> > StackOverflow
>> > gives us that I don't see the other mediums providing. Sure the GG may
>> > be
>> > searchable but not nearly as well as SO. Also, there are already a lot
>> > of
>> > Cordova users helping each other out on SO (only 4 of the top 20
>> > "answerers" are on this list [1]) SO also will automatically switch
>> > "phonegap" to "cordova" tag but still allow things like "phonegap-build"
>> > or
>> > "phonegap-enterprise" or whatever - nothing against phonegap, this just
>> > seems to be more inline with the "Apache Way" and would help Adobe
>> > support
>> > find relevant issues to them while letting the the overall community
>> > work
>> > on the more general support questions.
>> >
>> > If we have to have a users@, so be it, but we should make it a point to
>> > answer all questions there with a link to the relevant Stack Overflow
>> > answer. I think we should also be doing this on the google group too,
>> > but
>> > I'll be the first to admit that I haven't been.
>> >
>> > Finally I know there is a lot of push back about "getting rid of /
>> > encouraging less use of" the google group because a lot of people use it
>> > and apparently get a lot of their issues fixed, however it seems like
>> > either the majority of the questions never get answered, or they get
>> > answered by a few users. We should maybe reach out to these power users
>> > and
>> > explain to them the motivation behind trying to move all support off the
>> > GG
>> > and into SO and encourage them to help with this transition.
>> >
>> > [1] http://stackoverflow.com/tags/cordova/topusers
>> >
>> >
>> > On Mon, Apr 14, 2014 at 5:03 PM, Joe Bowser <bowserj@gmail.com> wrote:
>> >
>> > > The reasons I prefer stack overflow to users lists are as follows:
>> > >
>> > > 1. Most of our users aren't skilled enough to get on or off of a users
>> > list
>> > > 2. Stack Overflow's structure keeps things more professional than the
>> > > mailing list.  Personal attacks get downvoted on SO
>> > > 3. Stack Overflow has better searchibility than a users list.
>> > >
>> > > If we have to have one because of the much loathed "Apache Way", so be
>> > > it, but I don't see it being nearly as helpful as SO.
>> > >
>> > > On Mon, Apr 14, 2014 at 1:15 PM, Andrew Grieve <agrieve@chromium.org>
>> > > wrote:
>> > > > Most Apache projects have a users@ list for this purpose. Although
>> > > > SO
>> > > often
>> > > > yields better answers, I don't think it would hurt to have a
>> > users@list.
>> > > >
>> > > >
>> > > > On Fri, Apr 11, 2014 at 9:09 AM, Joe Bowser <bowserj@gmail.com>
>> > > > wrote:
>> > > >
>> > > >> This is a dev list, not a support list. I would recommend
>> > StackOverflow.
>> > > >>  On Apr 9, 2014 3:16 PM, "Andrew Grieve" <agrieve@chromium.org>
>> > wrote:
>> > > >>
>> > > >> > StackOverflow works really well as well. If it's a possible
but
>> > > >> > in
>> > the
>> > > >> > framework or an Apache plugin though, this is the list :)
>> > > >> >
>> > > >> >
>> > > >> > On Wed, Apr 9, 2014 at 6:21 AM, Ray Camden <raycamde@adobe.com>
>> > > wrote:
>> > > >> >
>> > > >> > > I'd use the Google Group:
>> > > >> > https://groups.google.com/forum/#!forum/phonegap
>> > > >> > <https://groups.google.com/forum/#%21forum/phonegap>
>>
>> > > >> > > ________________________________________
>> > > >> > > From: smo <s.lagui@gmail.com>
>> > > >> > > Sent: Wednesday, April 09, 2014 2:35 AM
>> > > >> > > To: dev@cordova.apache.org
>> > > >> > > Subject: support on phonegap/cordova?
>> > > >> > >
>> > > >> > > hi
>> > > >> > >
>> > > >> > > where must i post to get support on phonegap/cordova
ios ?
>> > > >> > >
>> > > >> > > thanks
>> > > >> > >
>> > > >> > >
>> > > >> >
>> > > >>
>> > >
>> >
>>
>

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